{"id":24275,"date":"2023-09-18T09:09:09","date_gmt":"2023-09-18T09:09:09","guid":{"rendered":"https:\/\/help.desk365.io\/en\/docs\/getting-started\/ticketing-via-teams\/using-app-setup-policies-to-pin-and-auto-install-support-bot-in-teams\/"},"modified":"2026-03-16T08:58:52","modified_gmt":"2026-03-16T08:58:52","slug":"using-app-setup-policies-to-pin-and-auto-install-support-bot-in-teams","status":"publish","type":"docs","link":"https:\/\/help.desk365.io\/en\/articles\/using-app-setup-policies-to-pin-and-auto-install-support-bot-in-teams\/","title":{"rendered":"Using app setup policies to pin and auto-install Support Bot in Teams"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"24275\" class=\"elementor elementor-24275\" data-elementor-post-type=\"docs\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4cca18c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4cca18c7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5dd13f86\" data-id=\"5dd13f86\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0e25ab elementor-widget elementor-widget-template\" data-id=\"c0e25ab\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"35544\" class=\"elementor elementor-35544\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00eb9f3 e-flex e-con-boxed e-con e-parent\" data-id=\"00eb9f3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c8b655 elementor-widget elementor-widget-html\" data-id=\"9c8b655\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div style=\"display:inline-flex; align-items:center; gap:12px; padding:10px 16px; border:1px solid #D3D5E2; border-radius:10px; font-family:Roboto, sans-serif; font-size:18px; color:#444963; background:#ffffff;\">\n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Available with:<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Standard<\/span>\n  <\/span>\n \n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">|<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Plus<\/span>\n  <\/span>\n \n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">|<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Premium<\/span>\n  <\/span>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69177000 elementor-widget elementor-widget-text-editor\" data-id=\"69177000\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>As an administrator of your organization, you can use app setup policies in <a href=\"https:\/\/admin.teams.microsoft.com\/\" target=\"_blank\" rel=\"noopener\">Teams admin center<\/a> to both install and pin apps, as well as manage which particular users have the ability to upload custom apps. Pinning helps encourage the use of relevant apps within your organization and provides expedited access to them.<\/p><p>When an app is pinned by an admin, it gets automatically installed for the users for whom the app is allowed, and it cannot be uninstalled by end-users.<\/p><p>App setup policies provide the ability to install authorized apps on behalf of users when they start Teams, as well as select which apps to pin and specify their order on the Teams app bar.<\/p><p>If you&#8217;re looking for a way to pin or auto-install the Support Bot for end-users in your own domain, please follow the steps below:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66cdfe13 elementor-widget elementor-widget-text-editor\" data-id=\"66cdfe13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>1. Sign in to the Teams admin center and navigate to Teams apps &gt; Setup policies. Choose Global (Org-wide default) which is the default policy for users who aren&#8217;t assigned to a policy.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29726f60 elementor-widget elementor-widget-image\" data-id=\"29726f60\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"363\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/choosing-global-org-wide-default-setup-policy-in-teams-admin-center-768x363.png\" class=\"attachment-medium_large size-medium_large wp-image-21265\" alt=\"choosing global org wide default setup policy in teams admin center\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/choosing-global-org-wide-default-setup-policy-in-teams-admin-center-768x363.png 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/choosing-global-org-wide-default-setup-policy-in-teams-admin-center-300x142.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/choosing-global-org-wide-default-setup-policy-in-teams-admin-center-1024x484.png 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/choosing-global-org-wide-default-setup-policy-in-teams-admin-center.png 1535w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dd227ef elementor-widget elementor-widget-text-editor\" data-id=\"5dd227ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you cannot find a specific policy, you have the option to create a custom policy by selecting the &#8216;Add&#8217; button, and then assigning it to a specific group of users.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fd55702 elementor-widget elementor-widget-text-editor\" data-id=\"6fd55702\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>2. Under &#8216;Installed apps&#8217;, click on &#8216;Add apps&#8217;.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-248e82b8 elementor-widget elementor-widget-image\" data-id=\"248e82b8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"118\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/adding-new-apps-in-global-org-policy-768x118.png\" class=\"attachment-medium_large size-medium_large wp-image-21266\" alt=\"adding new apps in global org policy\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/adding-new-apps-in-global-org-policy-768x118.png 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/adding-new-apps-in-global-org-policy-300x46.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/adding-new-apps-in-global-org-policy-1024x157.png 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/adding-new-apps-in-global-org-policy.png 1223w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d683baf elementor-widget elementor-widget-text-editor\" data-id=\"3d683baf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>3. In the &#8216;Add installed apps&#8217; pane, type &#8216;Support Bot&#8217; in search by name field.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-349cbcb1 elementor-widget elementor-widget-image\" data-id=\"349cbcb1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"396\" height=\"861\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/installing-support-bot-in-teams-admin-center.png\" class=\"attachment-medium_large size-medium_large wp-image-21267\" alt=\"installing support bot in teams admin center\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/installing-support-bot-in-teams-admin-center.png 396w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/installing-support-bot-in-teams-admin-center-138x300.png 138w\" sizes=\"(max-width: 396px) 100vw, 396px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-147011da elementor-widget elementor-widget-text-editor\" data-id=\"147011da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>4. Click on the &#8216;Add&#8217; button.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48e18ada elementor-widget elementor-widget-image\" data-id=\"48e18ada\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"142\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/support-bot-appears-under-installed-apps-section-768x142.png\" class=\"attachment-medium_large size-medium_large wp-image-21268\" alt=\"support bot appears under installed apps section\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/support-bot-appears-under-installed-apps-section-768x142.png 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/support-bot-appears-under-installed-apps-section-300x56.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/support-bot-appears-under-installed-apps-section-1024x190.png 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/support-bot-appears-under-installed-apps-section.png 1252w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68011c9c elementor-widget elementor-widget-text-editor\" data-id=\"68011c9c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>5. Optionally, enable &#8216;User pinning&#8217; to allow users to pin apps and reorder them.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35173a73 elementor-widget elementor-widget-image\" data-id=\"35173a73\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"117\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/enabling-user-pinning-option-in-teams-admin-center-768x117.png\" class=\"attachment-medium_large size-medium_large wp-image-21269\" alt=\"enabling user pinning option in teams admin center\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/enabling-user-pinning-option-in-teams-admin-center-768x117.png 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/enabling-user-pinning-option-in-teams-admin-center-300x46.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/enabling-user-pinning-option-in-teams-admin-center.png 787w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aa26b81 elementor-widget elementor-widget-text-editor\" data-id=\"3aa26b81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>6. Under &#8216;Pinned apps&#8217;, click on &#8216;Add apps&#8217;.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77b3810e elementor-widget elementor-widget-image\" data-id=\"77b3810e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"661\" height=\"464\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/select-add-apps-under-pinned-apps.png\" class=\"attachment-medium_large size-medium_large wp-image-21270\" alt=\"select add apps under pinned apps\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/select-add-apps-under-pinned-apps.png 661w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/select-add-apps-under-pinned-apps-300x211.png 300w\" sizes=\"(max-width: 661px) 100vw, 661px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6906db36 elementor-widget elementor-widget-text-editor\" data-id=\"6906db36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>7. In the &#8216;Add pinned apps&#8217; pane, search for &#8216;Support Bot&#8217; and click on the &#8216;Add&#8217; button.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d3ab45a elementor-widget elementor-widget-image\" data-id=\"4d3ab45a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"388\" height=\"876\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/adding-support-bot-in-pinned-apps.png\" class=\"attachment-medium_large size-medium_large wp-image-21271\" alt=\"adding support bot in pinned apps\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/adding-support-bot-in-pinned-apps.png 388w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/adding-support-bot-in-pinned-apps-133x300.png 133w\" sizes=\"(max-width: 388px) 100vw, 388px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d12aaa3 elementor-widget elementor-widget-text-editor\" data-id=\"3d12aaa3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>8. Arrange the apps in the desired order under the &#8216;App bar&#8217; or &#8216;Messaging extensions&#8217;.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-393a046c elementor-widget elementor-widget-image\" data-id=\"393a046c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"679\" height=\"445\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/choosing-the-order-of-support-bot-in-pinned-apps.png\" class=\"attachment-medium_large size-medium_large wp-image-21272\" alt=\"choosing the order of support bot in pinned apps\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/choosing-the-order-of-support-bot-in-pinned-apps.png 679w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/choosing-the-order-of-support-bot-in-pinned-apps-300x197.png 300w\" sizes=\"(max-width: 679px) 100vw, 679px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ceace5 elementor-widget elementor-widget-text-editor\" data-id=\"4ceace5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>9. Click on the &#8216;Save&#8217; button to apply these changes. The Support Bot is now both visible and pinned in your Microsoft Teams instance.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7206d2d0 elementor-widget elementor-widget-image\" data-id=\"7206d2d0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"522\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/pinning-support-bot-in-teams.png\" class=\"attachment-medium_large size-medium_large wp-image-21273\" alt=\"pinning support bot in teams\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/pinning-support-bot-in-teams.png 375w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/pinning-support-bot-in-teams-216x300.png 216w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"author":9,"featured_media":0,"parent":20762,"menu_order":2,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-24275","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/24275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/comments?post=24275"}],"version-history":[{"count":12,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/24275\/revisions"}],"predecessor-version":[{"id":35734,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/24275\/revisions\/35734"}],"up":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/20762"}],"next":[{"title":"Support Bot commands in Teams","link":"https:\/\/help.desk365.io\/en\/articles\/support-bot-commands\/","href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/21014"}],"prev":[{"title":"Support Bot - Setup guide","link":"https:\/\/help.desk365.io\/en\/articles\/support-bot-setup-guide\/","href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/20866"}],"wp:attachment":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/media?parent=24275"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/doc_tag?post=24275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}