{"id":26218,"date":"2024-02-06T16:37:45","date_gmt":"2024-02-06T16:37:45","guid":{"rendered":"https:\/\/help.desk365.io\/en\/docs\/microsoft-teams-bots\/troubleshoot-teams-support-bot\/troubleshooting-support-portal-loading-issues-within-the-support-bot\/"},"modified":"2026-03-17T20:21:02","modified_gmt":"2026-03-17T20:21:02","slug":"admin-consent-for-support-bot","status":"publish","type":"docs","link":"https:\/\/help.desk365.io\/en\/articles\/troubleshooting-support-portal-loading-issues-within-the-support-bot\/","title":{"rendered":"Troubleshooting support portal loading issues within the Support Bot"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"26218\" class=\"elementor elementor-26218\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b55f30 e-flex e-con-boxed e-con e-parent\" data-id=\"6b55f30\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-607b8e9 elementor-widget elementor-widget-template\" data-id=\"607b8e9\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"35544\" class=\"elementor elementor-35544\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00eb9f3 e-flex e-con-boxed e-con e-parent\" data-id=\"00eb9f3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c8b655 elementor-widget elementor-widget-html\" data-id=\"9c8b655\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div style=\"display:inline-flex; align-items:center; gap:12px; padding:10px 16px; border:1px solid #D3D5E2; border-radius:10px; font-family:Roboto, sans-serif; font-size:18px; color:#444963; background:#ffffff;\">\n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Available with:<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Standard<\/span>\n  <\/span>\n \n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">|<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Plus<\/span>\n  <\/span>\n \n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">|<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Premium<\/span>\n  <\/span>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b424271 elementor-widget elementor-widget-text-editor\" data-id=\"b424271\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW64043684 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW64043684 BCX0\">When <a href=\"https:\/\/help.desk365.io\/en\/articles\/access-support-portal-within-teams\/\">accessing the Support Portal from Microsoft Teams<\/a>, if you <\/span><span class=\"NormalTextRun SCXW64043684 BCX0\">encounter<\/span><span class=\"NormalTextRun SCXW64043684 BCX0\"> a prompt to sign in with your <span class=\"TextRun SCXW252672222 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW252672222 BCX0\">Entra ID account, formerly <\/span><\/span>Azure AD, <\/span><span class=\"NormalTextRun SCXW64043684 BCX0\">it&#8217;s<\/span><span class=\"NormalTextRun SCXW64043684 BCX0\"> likely that <\/span><span class=\"NormalTextRun SCXW64043684 BCX0\">the <\/span><span class=\"NormalTextRun SCXW64043684 BCX0\">admin consent for Support Bot <\/span><span class=\"NormalTextRun SCXW64043684 BCX0\">hasn&#8217;t<\/span><span class=\"NormalTextRun SCXW64043684 BCX0\"> been granted. <\/span><span class=\"NormalTextRun SCXW64043684 BCX0\">This article walks you through the steps to provide the necessary consent and seamlessly integrate the Support Bot into your Microsoft Teams<\/span><span class=\"NormalTextRun SCXW64043684 BCX0\">.<\/span><\/span><span class=\"EOP SCXW64043684 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fca327 e-flex e-con-boxed e-con e-parent\" data-id=\"9fca327\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a109805 elementor-widget elementor-widget-image\" data-id=\"a109805\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"577\" height=\"562\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/problem-accessing-support-portal-from-teams-desk365.png\" class=\"attachment-large size-large wp-image-26133\" alt=\"problem-accessing-support-portal-from-teams-desk365\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/problem-accessing-support-portal-from-teams-desk365.png 577w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/problem-accessing-support-portal-from-teams-desk365-300x292.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/problem-accessing-support-portal-from-teams-desk365-16x16.png 16w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/problem-accessing-support-portal-from-teams-desk365-370x360.png 370w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/problem-accessing-support-portal-from-teams-desk365-18x18.png 18w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/problem-accessing-support-portal-from-teams-desk365-20x20.png 20w\" sizes=\"(max-width: 577px) 100vw, 577px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94d1520 e-flex e-con-boxed e-con e-parent\" data-id=\"94d1520\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ebb7cb elementor-widget elementor-widget-heading\" data-id=\"9ebb7cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Steps to Grant Admin Consent for Support Bot\u200b<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aefba50 elementor-widget elementor-widget-text-editor\" data-id=\"aefba50\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul style=\"font-weight: 400;\"><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Open your web browser and navigate to the <a href=\"https:\/\/portal.azure.com\/\" target=\"_blank\" rel=\"noopener\">Azure Portal.<\/a><\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">In the Azure Portal, locate the search box and enter &#8220;Enterprise applications.&#8221; Select it from the search results.<\/span>\u00a0<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba0a789 e-flex e-con-boxed e-con e-parent\" data-id=\"ba0a789\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e412467 elementor-widget elementor-widget-image\" data-id=\"e412467\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"486\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-desk365-1024x486.png\" class=\"attachment-large size-large wp-image-26134\" alt=\"granting-admin-consent-for-support-bot-desk365\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-desk365-1024x486.png 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-desk365-300x142.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-desk365-768x365.png 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-desk365-1536x729.png 1536w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-desk365.png 1912w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e6a467 e-flex e-con-boxed e-con e-parent\" data-id=\"0e6a467\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d61b13 elementor-widget elementor-widget-text-editor\" data-id=\"3d61b13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW185611688 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW185611688 BCX0\">Within the &#8220;Enterprise applications,&#8221; use the search bar again. Type &#8220;Support Bot.&#8221; If you have customized the bot with a new name, use that name for the search.<\/span><\/span><span class=\"EOP SCXW185611688 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d90959b e-flex e-con-boxed e-con e-parent\" data-id=\"d90959b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7593152 elementor-widget elementor-widget-image\" data-id=\"7593152\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/locating-support-bot-in-azure-portal-desk365-1024x485.png\" class=\"attachment-large size-large wp-image-26135\" alt=\"locating-support-bot-in-azure-portal-desk365\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/locating-support-bot-in-azure-portal-desk365-1024x485.png 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/locating-support-bot-in-azure-portal-desk365-300x142.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/locating-support-bot-in-azure-portal-desk365-768x364.png 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/locating-support-bot-in-azure-portal-desk365-1536x728.png 1536w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/locating-support-bot-in-azure-portal-desk365.png 1916w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31b1ddf e-flex e-con-boxed e-con e-parent\" data-id=\"31b1ddf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8ebc82 elementor-widget elementor-widget-text-editor\" data-id=\"d8ebc82\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW36182031 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36182031 BCX0\">Click on the found &#8220;Support Bot&#8221; application. Inside the application details, find the &#8220;Security&#8221; tab and select &#8220;Permissions.&#8221;<\/span><\/span><span class=\"EOP SCXW36182031 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8618765 e-flex e-con-boxed e-con e-parent\" data-id=\"8618765\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50c125c elementor-widget elementor-widget-image\" data-id=\"50c125c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"491\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/navigating-to-permission-section-in-azure-portal-desk365-1024x491.png\" class=\"attachment-large size-large wp-image-26136\" alt=\"navigating-to-permission-section-in-azure-portal-desk365\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/navigating-to-permission-section-in-azure-portal-desk365-1024x491.png 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/navigating-to-permission-section-in-azure-portal-desk365-300x144.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/navigating-to-permission-section-in-azure-portal-desk365-768x368.png 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/navigating-to-permission-section-in-azure-portal-desk365-1536x736.png 1536w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/navigating-to-permission-section-in-azure-portal-desk365.png 1905w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cd2176 e-flex e-con-boxed e-con e-parent\" data-id=\"0cd2176\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d82f9b elementor-widget elementor-widget-text-editor\" data-id=\"7d82f9b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW179152998 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW179152998 BCX0\">In the &#8220;Permissions&#8221; section, <\/span><span class=\"NormalTextRun SCXW179152998 BCX0\">you<\/span><span class=\"NormalTextRun SCXW179152998 BCX0\">&#8216;ll<\/span><span class=\"NormalTextRun SCXW179152998 BCX0\"> se<\/span><span class=\"NormalTextRun SCXW179152998 BCX0\">e a li<\/span><span class=\"NormalTextRun SCXW179152998 BCX0\">st of permissions granted to your organization. You have the <\/span><span class=\"NormalTextRun SCXW179152998 BCX0\">opt<\/span><span class=\"NormalTextRun SCXW179152998 BCX0\">ion<\/span><span class=\"NormalTextRun SCXW179152998 BCX0\"> to<\/span><span class=\"NormalTextRun SCXW179152998 BCX0\"> revie<\/span><span class=\"NormalTextRun SCXW179152998 BCX0\">w, revoke, and restore permissions. Use the app registration to configure requested permissions for apps you own.<\/span><\/span><span class=\"EOP SCXW179152998 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d35405 e-flex e-con-boxed e-con e-parent\" data-id=\"5d35405\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d3604b elementor-widget elementor-widget-image\" data-id=\"0d3604b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-permission-via-azure-portal-desk365-1024x487.png\" class=\"attachment-large size-large wp-image-26137\" alt=\"granting-admin-consent-for-support-bot-permission-via-azure-portal-desk365\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-permission-via-azure-portal-desk365-1024x487.png 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-permission-via-azure-portal-desk365-300x143.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-permission-via-azure-portal-desk365-768x365.png 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-permission-via-azure-portal-desk365-1536x730.png 1536w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/granting-admin-consent-permission-via-azure-portal-desk365.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81858d0 e-flex e-con-boxed e-con e-parent\" data-id=\"81858d0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-888a2c7 elementor-widget elementor-widget-text-editor\" data-id=\"888a2c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW14480443 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW14480443 BCX0\">After ensuring the necessary permissions are granted, go back to Microsoft Teams. Logout and then log in again to apply the changes.<\/span><span class=\"NormalTextRun SCXW14480443 BCX0\"> You should now be able to seamlessly use the Support Bot without <\/span><span class=\"NormalTextRun SCXW14480443 BCX0\">encountering<\/span><span class=\"NormalTextRun SCXW14480443 BCX0\"> any authentication issues.<\/span><\/span><span class=\"EOP SCXW14480443 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d33174 e-flex e-con-boxed e-con e-parent\" data-id=\"2d33174\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10cbe07 elementor-widget elementor-widget-text-editor\" data-id=\"10cbe07\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW187378625 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW187378625 BCX0\">Granting admin consent for the Support Bot in the Azure Portal ensures a smooth and secure integration with Microsoft Teams. If you <\/span><span class=\"NormalTextRun SCXW187378625 BCX0\">encounter<\/span><span class=\"NormalTextRun SCXW187378625 BCX0\"> any issues or have further questions, feel free to reach out to our support team for <\/span><span class=\"NormalTextRun SCXW187378625 BCX0\">assistance<\/span><span class=\"NormalTextRun SCXW187378625 BCX0\">.<\/span><\/span><span class=\"EOP SCXW187378625 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"author":16,"featured_media":0,"parent":24878,"menu_order":3,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-26218","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/comments?post=26218"}],"version-history":[{"count":23,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26218\/revisions"}],"predecessor-version":[{"id":36065,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26218\/revisions\/36065"}],"up":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/24878"}],"prev":[{"title":"'Application cannot be found' message in Teams Bots","link":"https:\/\/help.desk365.io\/en\/articles\/application-cannot-be-found-message-in-teams-bots\/","href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/24999"}],"wp:attachment":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/media?parent=26218"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/doc_tag?post=26218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}