{"id":26271,"date":"2024-02-21T07:07:45","date_gmt":"2024-02-21T07:07:45","guid":{"rendered":"https:\/\/help.desk365.io\/en\/?post_type=docs&#038;p=26271"},"modified":"2026-03-16T07:59:12","modified_gmt":"2026-03-16T07:59:12","slug":"set-up-email-forwarding-from-gmail","status":"publish","type":"docs","link":"https:\/\/help.desk365.io\/en\/articles\/email-forwarding-from-gmail\/","title":{"rendered":"How to set up email forwarding from Gmail to Desk365"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"26271\" class=\"elementor elementor-26271\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dcbfc1 e-flex e-con-boxed e-con e-parent\" data-id=\"2dcbfc1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc417ad elementor-widget elementor-widget-template\" data-id=\"fc417ad\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"35544\" class=\"elementor elementor-35544\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00eb9f3 e-flex e-con-boxed e-con e-parent\" data-id=\"00eb9f3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c8b655 elementor-widget elementor-widget-html\" data-id=\"9c8b655\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div style=\"display:inline-flex; align-items:center; gap:12px; padding:10px 16px; border:1px solid #D3D5E2; border-radius:10px; font-family:Roboto, sans-serif; font-size:18px; color:#444963; background:#ffffff;\">\n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Available with:<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Standard<\/span>\n  <\/span>\n \n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">|<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Plus<\/span>\n  <\/span>\n \n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">|<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Premium<\/span>\n  <\/span>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b08ec2 elementor-widget elementor-widget-text-editor\" data-id=\"8b08ec2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW237755097 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW237755097 BCX0\">Integrating your Gmail-based custom support email with Desk365 involves setting up email forwarding. Whether <\/span><span class=\"NormalTextRun SCXW237755097 BCX0\">you&#8217;re<\/span><span class=\"NormalTextRun SCXW237755097 BCX0\"> configuring this as a user or from the Google Admin Console, follow this guide to ensure seamless forwarding from your custom support email (e.g., support@yourdomain.com) to your Desk365-provided email address (e.g., <\/span><\/span><span class=\"TextRun Underlined SCXW237755097 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW237755097 BCX0\" data-ccp-charstyle=\"Hyperlink\">support@yourdomain.desk365.io<\/span><\/span><span class=\"TextRun SCXW237755097 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW237755097 BCX0\">).<\/span><\/span><span class=\"EOP SCXW237755097 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0957c08 elementor-widget elementor-widget-image\" data-id=\"0957c08\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"484\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/setting-up-forwarding-email-address-desk365-1024x484.webp\" class=\"attachment-large size-large wp-image-32745\" alt=\"setting-up-forwarding-email-address-desk365\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/setting-up-forwarding-email-address-desk365-1024x484.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/setting-up-forwarding-email-address-desk365-300x142.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/setting-up-forwarding-email-address-desk365-768x363.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/setting-up-forwarding-email-address-desk365-1536x726.webp 1536w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2023\/08\/setting-up-forwarding-email-address-desk365.webp 1918w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9585f9c e-flex e-con-boxed e-con e-parent\" data-id=\"9585f9c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56e9287 elementor-widget elementor-widget-heading\" data-id=\"56e9287\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Setting up email forwarding from the Google Admin Console <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a159401 elementor-widget elementor-widget-text-editor\" data-id=\"a159401\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Follow the below steps to configure email forwarding from <\/span>support@yourdomain.com to the Desk365-provided email address support@yourdomain.desk365.io using the Google Admin Console.\u00a0<\/p><ul><li><span data-contrast=\"auto\">On your web browser and go to <\/span><b><span data-contrast=\"auto\">admin.google.com <\/span><\/b><span data-contrast=\"auto\">and sign<\/span><span data-contrast=\"auto\"> in using your <\/span><span data-contrast=\"auto\">admin credentials.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">From the Admin Console dashboard, click on <\/span><b><span data-contrast=\"auto\">Apps<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Select <\/span><b><span data-contrast=\"auto\">Google Workspace<\/span><\/b><span data-contrast=\"auto\">, then choose <\/span><b><span data-contrast=\"auto\">Gmail<\/span><\/b><span data-contrast=\"auto\"> from the list of available services.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Locate the <\/span><b><span data-contrast=\"auto\">Default Routing<\/span><\/b><span data-contrast=\"auto\"> section within Gmail settings and click on it<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5770349 elementor-widget elementor-widget-image\" data-id=\"5770349\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-google-admin-console-1024x510.webp\" class=\"attachment-large size-large wp-image-29957\" alt=\"set-up-email-forwarding-from-google-admin-console\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-google-admin-console-1024x510.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-google-admin-console-300x149.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-google-admin-console-768x383.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-google-admin-console.webp 1299w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-583bcdf elementor-widget elementor-widget-text-editor\" data-id=\"583bcdf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW213565075 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW213565075 BCX0\">Click on <\/span><\/span><strong><span class=\"TextRun SCXW213565075 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW213565075 BCX0\">Configure<\/span><\/span><\/strong><span class=\"TextRun SCXW213565075 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW213565075 BCX0\"> to start setting up a new forwarding rule.<\/span><\/span><span class=\"EOP SCXW213565075 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94f42d8 elementor-widget elementor-widget-image\" data-id=\"94f42d8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"265\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configure-new-forwarding-rule-1024x265.webp\" class=\"attachment-large size-large wp-image-29959\" alt=\"configure-new-forwarding-rule\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configure-new-forwarding-rule-1024x265.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configure-new-forwarding-rule-300x78.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configure-new-forwarding-rule-768x199.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configure-new-forwarding-rule-1536x397.webp 1536w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configure-new-forwarding-rule.webp 1558w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2de8dd5 elementor-widget elementor-widget-text-editor\" data-id=\"2de8dd5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW102470181 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW102470181 BCX0\">In the configuration <\/span><span class=\"NormalTextRun SCXW102470181 BCX0\">window, select<\/span><span class=\"NormalTextRun SCXW102470181 BCX0\"> the <\/span><span class=\"NormalTextRun SCXW102470181 BCX0\">option<\/span><span class=\"NormalTextRun SCXW102470181 BCX0\"> for a single recipient and enter the <\/span><span class=\"NormalTextRun SCXW102470181 BCX0\">email <\/span><span class=\"NormalTextRun SCXW102470181 BCX0\">address <\/span><\/span><span class=\"TextRun Underlined SCXW102470181 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW102470181 BCX0\" data-ccp-charstyle=\"Hyperlink\">support@yourdomain.<\/span><span class=\"NormalTextRun SCXW102470181 BCX0\" data-ccp-charstyle=\"Hyperlink\">com<\/span><\/span><span class=\"TextRun SCXW102470181 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW102470181 BCX0\">.<\/span><\/span><span class=\"EOP SCXW102470181 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78bd317 elementor-widget elementor-widget-image\" data-id=\"78bd317\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"795\" height=\"851\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configuring-single-recipient.webp\" class=\"attachment-large size-large wp-image-29961\" alt=\"configuring-single-recipient\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configuring-single-recipient.webp 795w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configuring-single-recipient-280x300.webp 280w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configuring-single-recipient-768x822.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configuring-single-recipient-16x16.webp 16w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configuring-single-recipient-300x320.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configuring-single-recipient-18x18.webp 18w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/configuring-single-recipient-20x20.webp 20w\" sizes=\"(max-width: 795px) 100vw, 795px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f53caad elementor-widget elementor-widget-text-editor\" data-id=\"f53caad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW157198720 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW157198720 BCX0\">Scroll down to the <\/span><\/span><span class=\"TextRun SCXW157198720 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW157198720 BCX0\">d<\/span><span class=\"NormalTextRun SCXW157198720 BCX0\">elivery <\/span><span class=\"NormalTextRun SCXW157198720 BCX0\">o<\/span><span class=\"NormalTextRun SCXW157198720 BCX0\">ptions section.<\/span><\/span><span class=\"TextRun SCXW157198720 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW157198720 BCX0\">Select <\/span><\/span><span class=\"TextRun SCXW157198720 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW157198720 BCX0\">Also Deliver To<\/span><\/span><span class=\"TextRun SCXW157198720 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW157198720 BCX0\"> and <\/span><span class=\"NormalTextRun SCXW157198720 BCX0\">specify <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW157198720 BCX0\">the <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW157198720 BCX0\">Desk<\/span><span class=\"NormalTextRun SCXW157198720 BCX0\">365 provided email<\/span><span class=\"NormalTextRun SCXW157198720 BCX0\"> address, which is <\/span><\/span><span class=\"TextRun Underlined SCXW157198720 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW157198720 BCX0\" data-ccp-charstyle=\"Hyperlink\">support@yourdomain.<\/span><span class=\"NormalTextRun SCXW157198720 BCX0\" data-ccp-charstyle=\"Hyperlink\">desk36<\/span><\/span><span class=\"TextRun Underlined SCXW157198720 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW157198720 BCX0\" data-ccp-charstyle=\"Hyperlink\">5.io<\/span><\/span><span class=\"TextRun SCXW157198720 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW157198720 BCX0\">, <\/span><span class=\"NormalTextRun SCXW157198720 BCX0\">where you want the emails to be forwarded.<\/span><\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3927e1e elementor-widget elementor-widget-image\" data-id=\"3927e1e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"492\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/specifying-th-Desk365-provided-email-address.webp\" class=\"attachment-large size-large wp-image-29963\" alt=\"specifying-the-Desk365-provided-email-address\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/specifying-th-Desk365-provided-email-address.webp 781w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/specifying-th-Desk365-provided-email-address-300x189.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/specifying-th-Desk365-provided-email-address-768x484.webp 768w\" sizes=\"(max-width: 781px) 100vw, 781px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-983f4e0 elementor-widget elementor-widget-image\" data-id=\"983f4e0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"793\" height=\"425\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/how-to-set-up-email-forwarding-from-gmail-specifying-the-Desk365-provided-email-address.webp\" class=\"attachment-large size-large wp-image-29965\" alt=\"how-to-set-up-email-forwarding-from-gmail-specifying-the-Desk365-provided-email-address\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/how-to-set-up-email-forwarding-from-gmail-specifying-the-Desk365-provided-email-address.webp 793w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/how-to-set-up-email-forwarding-from-gmail-specifying-the-Desk365-provided-email-address-300x161.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/how-to-set-up-email-forwarding-from-gmail-specifying-the-Desk365-provided-email-address-768x412.webp 768w\" sizes=\"(max-width: 793px) 100vw, 793px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afc1b4f elementor-widget elementor-widget-text-editor\" data-id=\"afc1b4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW106835783 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW106835783 BCX0\">Below the delivery options, <\/span><span class=\"NormalTextRun SCXW106835783 BCX0\">locate<\/span><span class=\"NormalTextRun SCXW106835783 BCX0\"> the setting labeled <\/span><\/span><span class=\"TextRun SCXW106835783 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW106835783 BCX0\">Perform this action on non-recognized and recognized addresses<\/span><\/span><span class=\"TextRun SCXW106835783 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW106835783 BCX0\">.<\/span> <span class=\"NormalTextRun SCXW106835783 BCX0\">Enable this <\/span><span class=\"NormalTextRun SCXW106835783 BCX0\">option<\/span><span class=\"NormalTextRun SCXW106835783 BCX0\"> to ensure that all relevant emails, regardless of address type, are included in the forwarding rule.<\/span><\/span><span class=\"EOP SCXW106835783 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c49664 elementor-widget elementor-widget-image\" data-id=\"3c49664\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"796\" height=\"857\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-gmail-to-desk365-selecting-delivery-options.webp\" class=\"attachment-large size-large wp-image-29968\" alt=\"set-up-email-forwarding-from-gmail -to-desk365-selecting-delivery-options\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-gmail-to-desk365-selecting-delivery-options.webp 796w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-gmail-to-desk365-selecting-delivery-options-279x300.webp 279w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-gmail-to-desk365-selecting-delivery-options-768x827.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-gmail-to-desk365-selecting-delivery-options-16x16.webp 16w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/set-up-email-forwarding-from-gmail-to-desk365-selecting-delivery-options-18x18.webp 18w\" sizes=\"(max-width: 796px) 100vw, 796px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f95d2a elementor-widget elementor-widget-text-editor\" data-id=\"4f95d2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span data-contrast=\"auto\">Carefully review the forwarding rule you have created to ensure accuracy.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span data-contrast=\"auto\">Click <\/span><b><span data-contrast=\"auto\">Save<\/span><\/b><span data-contrast=\"auto\"> to finalize and apply the forwarding configuration.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61ca4bf e-flex e-con-boxed e-con e-parent\" data-id=\"61ca4bf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60ec032 elementor-widget elementor-widget-heading\" data-id=\"60ec032\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Testing the forwarding rule <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8592d elementor-widget elementor-widget-text-editor\" data-id=\"3c8592d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Once the setup is complete, test the rule to ensure it works as expected:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">Send an email to <\/span><span data-contrast=\"auto\">support@yourdomain.com<\/span><span data-contrast=\"auto\"> from a different email account.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Log in to your Desk365 account and check if the email appears in your Desk365 support inbox (e.g., <\/span><span data-contrast=\"none\">support@yourdomain.desk365.io<\/span><span data-contrast=\"auto\">).<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">(Optional) If Gmail was configured to retain a copy of the forwarded email, log in to the Gmail inbox for <\/span><span data-contrast=\"none\">support@yourdomain.com<\/span><span data-contrast=\"auto\"> and verify that the email was forwarded correctly.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0fe701a e-flex e-con-boxed e-con e-parent\" data-id=\"0fe701a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-271389d elementor-widget elementor-widget-heading\" data-id=\"271389d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Setting up email forwarding as a Gmail user <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52d0b5f elementor-widget elementor-widget-text-editor\" data-id=\"52d0b5f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">If you manage your Gmail account and want to forward emails to Desk365, follow these steps:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">Use your credentials to log in to the Gmail account you want to set up forwarding for.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Click the <\/span><b><span data-contrast=\"auto\">gear icon<\/span><\/b><span data-contrast=\"auto\"> in the top-right corner and select <\/span><b><span data-contrast=\"auto\">See all settings<\/span><\/b><span data-contrast=\"auto\"> from the dropdown menu.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">In the Settings menu, click the <\/span><b><span data-contrast=\"auto\">Forwarding and POP\/IMAP<\/span><\/b><span data-contrast=\"auto\"> tab.<\/span>\u00a0<br \/><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e626bc4 e-flex e-con-boxed e-con e-parent\" data-id=\"e626bc4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55ad884 elementor-widget elementor-widget-image\" data-id=\"55ad884\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/setting-up-email-forwarding-from-gmail-1024x487.webp\" class=\"attachment-large size-large wp-image-29970\" alt=\"setting-up-email-forwarding-from-gmail\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/setting-up-email-forwarding-from-gmail-1024x487.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/setting-up-email-forwarding-from-gmail-300x143.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/setting-up-email-forwarding-from-gmail-768x365.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/setting-up-email-forwarding-from-gmail.webp 1299w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f233dab e-flex e-con-boxed e-con e-parent\" data-id=\"f233dab\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f743d2 elementor-widget elementor-widget-text-editor\" data-id=\"3f743d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span data-contrast=\"auto\">Under the <\/span><b><span data-contrast=\"auto\">Forwarding<\/span><\/b><span data-contrast=\"auto\"> section, click <\/span><b><span data-contrast=\"auto\">Add a forwarding address<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span class=\"TextRun SCXW112080632 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW112080632 BCX0\">Enter your Desk365-provided email address (e.g., <\/span><\/span><span class=\"TextRun Underlined SCXW112080632 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW112080632 BCX0\" data-ccp-charstyle=\"Hyperlink\">support@yourdomain.desk365.io<\/span><\/span><span class=\"TextRun SCXW112080632 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW112080632 BCX0\">) and click <\/span><\/span><span class=\"TextRun SCXW112080632 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW112080632 BCX0\">Next<\/span><\/span><span class=\"TextRun SCXW112080632 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW112080632 BCX0\">.<\/span><\/span><span class=\"EOP SCXW112080632 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-730fa48 elementor-widget elementor-widget-image\" data-id=\"730fa48\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"482\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/adding-forwarding-address-in-gmail-1024x482.webp\" class=\"attachment-large size-large wp-image-29972\" alt=\"adding-forwarding-address-in-gmail\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/adding-forwarding-address-in-gmail-1024x482.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/adding-forwarding-address-in-gmail-300x141.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/adding-forwarding-address-in-gmail-768x362.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/adding-forwarding-address-in-gmail.webp 1299w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2adaf8 e-flex e-con-boxed e-con e-parent\" data-id=\"d2adaf8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62026d6 elementor-widget elementor-widget-text-editor\" data-id=\"62026d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW62472031 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW62472031 BCX0\">Confirm by clicking Proceed in the popup box.<\/span><\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8dd113 e-flex e-con-boxed e-con e-parent\" data-id=\"f8dd113\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2080ca elementor-widget elementor-widget-image\" data-id=\"c2080ca\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/email-forwarding-from-gmail-popup-to-proceed-1024x487.webp\" class=\"attachment-large size-large wp-image-29974\" alt=\"email-forwarding-from-gmail-popup-to-proceed\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/email-forwarding-from-gmail-popup-to-proceed-1024x487.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/email-forwarding-from-gmail-popup-to-proceed-300x143.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/email-forwarding-from-gmail-popup-to-proceed-768x365.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/email-forwarding-from-gmail-popup-to-proceed.webp 1299w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11baa35 e-flex e-con-boxed e-con e-parent\" data-id=\"11baa35\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f40bca0 elementor-widget elementor-widget-heading\" data-id=\"f40bca0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verify the forwarding address<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c03277 elementor-widget elementor-widget-text-editor\" data-id=\"5c03277\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW111552868 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW111552868 BCX0\">Gmail will send a confirmation email to your Desk365 email address.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW111552868 BCX0\"><span class=\"SCXW111552868 BCX0\">\u00a0<\/span><\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f712e6 elementor-widget elementor-widget-image\" data-id=\"5f712e6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/How-to-Set-Up-Email-Forwarding-from-Gmail-to-Desk365-confirmation-link-1024x487.webp\" class=\"attachment-large size-large wp-image-29976\" alt=\"How to Set Up Email Forwarding from Gmail to Desk365 confirmation link\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/How-to-Set-Up-Email-Forwarding-from-Gmail-to-Desk365-confirmation-link-1024x487.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/How-to-Set-Up-Email-Forwarding-from-Gmail-to-Desk365-confirmation-link-300x143.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/How-to-Set-Up-Email-Forwarding-from-Gmail-to-Desk365-confirmation-link-768x365.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/How-to-Set-Up-Email-Forwarding-from-Gmail-to-Desk365-confirmation-link.webp 1299w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea112fc elementor-widget elementor-widget-text-editor\" data-id=\"ea112fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW85999292 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW85999292 BCX0\">Log in to Desk365, <\/span><span class=\"NormalTextRun SCXW85999292 BCX0\">locate<\/span><span class=\"NormalTextRun SCXW85999292 BCX0\"> the email, and click the verification link to confirm the forwarding setup.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW85999292 BCX0\"><span class=\"SCXW85999292 BCX0\">\u00a0<\/span><br class=\"SCXW85999292 BCX0\" \/><\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d89559 elementor-widget elementor-widget-heading\" data-id=\"3d89559\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enable email forwarding <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf68803 elementor-widget elementor-widget-text-editor\" data-id=\"bf68803\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span data-contrast=\"auto\">Go back to Gmail Settings &gt; <\/span><b><span data-contrast=\"auto\">Forwarding and POP\/IMAP<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Select the option <\/span><b><span data-contrast=\"auto\">Forward a copy of incoming mail to<\/span><\/b><span data-contrast=\"auto\"> and choose your Desk365 provided default email address (support@yourdomain.desk365.io).<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Decide whether Gmail keeps a copy of the email in the inbox, archives it, or deletes it, based on your preference.<\/span>\u00a0<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ac7ff1 elementor-widget elementor-widget-image\" data-id=\"6ac7ff1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"484\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/enable-email-forwarding-1024x484.webp\" class=\"attachment-large size-large wp-image-29979\" alt=\"enable-email-forwarding\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/enable-email-forwarding-1024x484.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/enable-email-forwarding-300x142.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/enable-email-forwarding-768x363.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/enable-email-forwarding.webp 1299w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1be6244 elementor-widget elementor-widget-text-editor\" data-id=\"1be6244\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW187109402 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW187109402 BCX0\">Click <\/span><\/span><span class=\"TextRun SCXW187109402 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW187109402 BCX0\">Save Changes<\/span><\/span><span class=\"TextRun SCXW187109402 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW187109402 BCX0\"> to activate email forwarding.<\/span><\/span><span class=\"EOP SCXW187109402 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83131ea e-flex e-con-boxed e-con e-parent\" data-id=\"83131ea\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d92571 elementor-widget elementor-widget-heading\" data-id=\"8d92571\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Common forwarding issues and resolutions <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5308cc3 e-flex e-con-boxed e-con e-parent\" data-id=\"5308cc3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf236a5 elementor-widget elementor-widget-text-editor\" data-id=\"bf236a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li><b><span data-contrast=\"auto\">Emails not being forwarded &#8211; <\/span><\/b><span data-contrast=\"auto\">Double-check that forwarding is enabled and the correct Desk365 email address is configured.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Forwarding emails marked as spam &#8211; <\/span><\/b><span data-contrast=\"auto\">Add the Desk365 email address (e.g., <\/span><span data-contrast=\"auto\">support@yourdomain.desk365.io<\/span><span data-contrast=\"auto\">)<\/span><span data-contrast=\"auto\"> to your Gmail contacts.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Using filters for selective forwarding &#8211; <\/span><\/b><span data-contrast=\"auto\">Go to Settings &gt; Filters and Blocked Addresses &gt; Create a new filter. Enter criteria and select Forward it to your Desk365 email address.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Enable IMAP in Gmail &#8211; <\/span><\/b><span data-contrast=\"auto\">In Gmail Settings &gt; <\/span><b><span data-contrast=\"auto\">Forwarding and POP\/IMAP<\/span><\/b><span data-contrast=\"auto\">, enable IMAP to facilitate multi-platform access.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Set Up SPF and DKIM Records &#8211; <\/span><\/b><span data-contrast=\"auto\">Configure SPF and DKIM records for your domain to ensure email authentication and improve email deliverability.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Test the configuration &#8211; <\/span><\/b><span data-contrast=\"auto\">Send test emails to verify that forwarded emails appear as tickets in Desk365 without any delays.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ol><p><span data-contrast=\"auto\">By following this guide, you\u2019ll establish seamless email forwarding from Gmail to Desk365, whether configured as a user or via the Google Admin Console. For further assistance, reach out to us at <\/span><a href=\"mailto:help@desk365.io\">help@desk365.io<\/a>.<span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"author":16,"featured_media":0,"parent":20760,"menu_order":2,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-26271","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/comments?post=26271"}],"version-history":[{"count":39,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26271\/revisions"}],"predecessor-version":[{"id":35713,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26271\/revisions\/35713"}],"up":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/20760"}],"next":[{"title":"Email domain verification using DKIM","link":"https:\/\/help.desk365.io\/en\/articles\/email-domain-verification-using-dkim\/","href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/20765"}],"prev":[{"title":"Setting up forwarding rules in Office 365","link":"https:\/\/help.desk365.io\/en\/articles\/setting-up-forwarding-rules-in-office-365\/","href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/20764"}],"wp:attachment":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/media?parent=26271"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/doc_tag?post=26271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}