{"id":26285,"date":"2024-02-24T05:12:56","date_gmt":"2024-02-24T05:12:56","guid":{"rendered":"https:\/\/help.desk365.io\/en\/?post_type=docs&p=26285"},"modified":"2026-03-16T07:53:57","modified_gmt":"2026-03-16T07:53:57","slug":"troubleshoot-the-spf-unverified-status","status":"publish","type":"docs","link":"https:\/\/help.desk365.io\/en\/articles\/troubleshoot-the-spf-unverified-status\/","title":{"rendered":"Troubleshoot the SPF unverified status"},"content":{"rendered":"\t\t
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\n Available with:<\/span>\n \n \n \n <\/circle>\n <\/path>\n <\/svg>\n Standard<\/span>\n <\/span>\n \n |<\/span>\n \n \n \n <\/circle>\n <\/path>\n <\/svg>\n Plus<\/span>\n <\/span>\n \n |<\/span>\n \n \n \n <\/circle>\n <\/path>\n <\/svg>\n Premium<\/span>\n <\/span>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sender Policy Framework<\/a> (SPF) is a critical email validation standard <\/span>utilized<\/span> to authenticate emails and mitigate the risks of email spoofing. However, when SPF records are misconfigured, it can result in validation errors, leading to emails being flagged as spam. This guide aims to explore common reasons for SPF validation failures and offers troubleshooting solutions to address them effectively.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Common reasons for SPF validation failures <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Multiple SPF records: <\/span><\/b>Having more than one SPF record for a domain or SPF version can cause conflicts and result in SPF validation failures.<\/span>\u00a0<\/span><\/li>
  • Missing SPF record<\/span><\/b>: If a domain lacks an SPF record altogether, SPF validation will fail as there’s no policy to authenticate against.<\/span>\u00a0<\/span><\/li>
  • Nested DNS lookups:<\/span><\/b> Conducting more than 10 nested DNS lookups during SPF processing may exceed the limit and cause SPF validation to fail.<\/span>\u00a0<\/span><\/li>
  • Incorrect tag configuration:<\/span><\/b> SPF records should adhere to the proper syntax, starting with “v=spf1” and ending with an “all” tag. Tags must be configured correctly and not used more than once.<\/span>\u00a0<\/span><\/li>
  • Ignoring SPF record with PTR mechanism:<\/span><\/b> Some systems may ignore SPF records if the PTR mechanism is used, leading to SPF validation failures.<\/span>\u00a0<\/span><\/li>
  • Inclusion of non-specification content: <\/span><\/b>Including content not specified in the SPF specification can lead to inconsistencies and SPF validation failures.<\/span>\u00a0<\/span><\/li>
  • Invalid SPF macro setup:<\/span><\/b> Incorrect setup of SPF macros can lead to SPF validation errors.<\/span>\u00a0<\/span><\/li>
  • Multiple fallback mechanisms: <\/span><\/b>Having more than one fallback mechanism can lead to conflicts and SPF validation failures.<\/span>\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Understanding SPF validation failures with examples of SPF records<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    An SPF (Sender Policy Framework) record serves as a critical component in email authentication, aiding in preventing email spoofing and phishing attempts. However, errors or misconfigurations within SPF records can lead to SPF validation failures, resulting in emails being marked as unverified or rejected by receiving servers. Below are common errors and reasons why SPF checks may fail, along with steps to troubleshoot and ensure proper SPF setup. An SPF record typically follows a format like the below:<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\"spf-configured-successfully-desk365\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Errors leading to SPF validation failures <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Extra space or misspelling: <\/span><\/b>Ensure there are no extra spaces and all elements are correctly spelled.<\/span>\u00a0<\/span><\/p>

    Example:
    <\/span>\u00a0 \u00a0v=spf1 include:amazonses.com ~all<\/p>

    Capitalization errors: <\/span><\/b>SPF records are case-sensitive, all uppercase characters should be removed.<\/span>\u00a0
    \u00a0
    <\/span>Missing “v=spf1” at the beginning: <\/span><\/b>Ensure the SPF record starts with “v=spf1”.<\/span>\u00a0<\/span><\/p>

    Example: <\/span>include:amazonses.com ~all\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    DNS configuration <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Once you\u2019ve initiated the SPF setup, your MX and TXT records must be seamlessly integrated into your domain\u2019s DNS records.\u00a0Ensure they are publicly accessible to validate your domain\u2019s authenticity.<\/span>\u00a0<\/span><\/p>

    To validate your domain, you need to run a DNS test on all the MX and TXT records and ensure they are publicly accessible with the exact record value.<\/span>\u00a0<\/span><\/p>

    For Linux:<\/span><\/b>\u00a0<\/p>

    Use the \u2018dig\u2018 command for MX and TXT records as shown below.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\n\t\t\t\t\tdig MX +short support.yourdomain.com <\/xmp>\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c00d7fa elementor-widget elementor-widget-code-highlight\" data-id=\"c00d7fa\" data-element_type=\"widget\" data-widget_type=\"code-highlight.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"prismjs-default copy-to-clipboard \">\n\t\t\t<pre data-line=\"\" class=\"highlight-height language-markup \">\n\t\t\t\t<code readonly=\"true\" class=\"language-markup\">\n\t\t\t\t\t<xmp>dig TXT +short support.yourdomain.com\n<\/xmp>\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a5cac9 elementor-widget elementor-widget-text-editor\" data-id=\"1a5cac9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">For Windows:<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Use the \u2018nslookup\u2018 command for MX and TXT records as shown below.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d51d3a2 elementor-widget elementor-widget-code-highlight\" data-id=\"d51d3a2\" data-element_type=\"widget\" data-widget_type=\"code-highlight.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"prismjs-default copy-to-clipboard \">\n\t\t\t<pre data-line=\"\" class=\"highlight-height language-markup \">\n\t\t\t\t<code readonly=\"true\" class=\"language-markup\">\n\t\t\t\t\t<xmp>nslookup -q=MX support.yourdomain.com\n\n<\/xmp>\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f9073d elementor-widget elementor-widget-code-highlight\" data-id=\"8f9073d\" data-element_type=\"widget\" data-widget_type=\"code-highlight.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"prismjs-default copy-to-clipboard \">\n\t\t\t<pre data-line=\"\" class=\"highlight-height language-markup \">\n\t\t\t\t<code readonly=\"true\" class=\"language-markup\">\n\t\t\t\t\t<xmp>nslookup -q=TXT support.yourdomain.com\n<\/xmp>\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d330dc6 elementor-widget elementor-widget-text-editor\" data-id=\"d330dc6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">If your domain\u2019s DNS records are set up correctly, the command output will display the record value as shown below.<br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e96d01 elementor-widget elementor-widget-text-editor\" data-id=\"5e96d01\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>For MX:<\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb2bbfa elementor-widget elementor-widget-code-highlight\" data-id=\"bb2bbfa\" data-element_type=\"widget\" data-widget_type=\"code-highlight.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"prismjs-default copy-to-clipboard \">\n\t\t\t<pre data-line=\"\" class=\"highlight-height language-markup \">\n\t\t\t\t<code readonly=\"true\" class=\"language-markup\">\n\t\t\t\t\t<xmp>10 feedback-smtp.us-west-2.amazonses.com.\n<\/xmp>\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ce01b6 elementor-widget elementor-widget-text-editor\" data-id=\"9ce01b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>For TXT:<\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c10ee95 elementor-widget elementor-widget-code-highlight\" data-id=\"c10ee95\" data-element_type=\"widget\" data-widget_type=\"code-highlight.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"prismjs-default copy-to-clipboard \">\n\t\t\t<pre data-line=\"\" class=\"highlight-height language-markup \">\n\t\t\t\t<code readonly=\"true\" class=\"language-markup\">\n\t\t\t\t\t<xmp>v=spf1 include:amazonses.com ~all<\/xmp>\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55f3876 elementor-widget elementor-widget-text-editor\" data-id=\"55f3876\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">If you couldn\u2019t find any output after running your command then make sure you have done the following:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Verify the DNS settings for your domain and ensure that the MX and TXT record names and values match the SPF names and values generated by Amazon SES.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Also, double-check the accurate entry of all MX and TXT record names in your domain\u2019s DNS settings.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88dcae3 elementor-widget elementor-widget-heading\" data-id=\"88dcae3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Steps to resolve the SPF validation error in Desk365 <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc11410 elementor-widget elementor-widget-text-editor\" data-id=\"dc11410\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">A validation error might arise if your SPF record does not adhere to the necessary requirements to enable Desk365 to send emails on your behalf. Below are the essential conditions to ensure Desk365 can successfully send emails:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;134225954&quot;:true,&quot;134225961&quot;:true,&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"9\" data-aria-level=\"1\"><span data-contrast=\"auto\">The SPF record must explicitly include \u201cinclude:amazonses.com\u201d within the TXT record.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;134225954&quot;:true,&quot;134225961&quot;:true,&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span data-contrast=\"auto\">The SPF record has to be configured as a TXT record in your domain&#8217;s DNS settings.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;134225954&quot;:true,&quot;134225961&quot;:true,&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"11\" data-aria-level=\"1\"><span data-contrast=\"auto\">Ensure that the support email address is added to your Desk365 account as an authorized external support address.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;134225954&quot;:true,&quot;134225961&quot;:true,&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"12\" data-aria-level=\"1\"><span data-contrast=\"auto\">Make sure the SPF record was published for a duration longer than the TTL (time to live) and has propagated successfully across DNS servers.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;134225954&quot;:true,&quot;134225961&quot;:true,&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"13\" data-aria-level=\"1\"><span data-contrast=\"auto\">Once you&#8217;ve confirmed that these conditions are met, utilize a third-party tool such as MXtoolbox.com to investigate your published SPF record for any potential errors. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09ab769 elementor-widget elementor-widget-image\" data-id=\"09ab769\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"469\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/checking-spf-record-mx-desk365-1-1024x469.png\" class=\"attachment-large size-large wp-image-26433\" alt=\"checking-spf-record-mx-desk365\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/checking-spf-record-mx-desk365-1-1024x469.png 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/checking-spf-record-mx-desk365-1-300x137.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/checking-spf-record-mx-desk365-1-768x352.png 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/checking-spf-record-mx-desk365-1.png 1517w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80c806f elementor-widget elementor-widget-image\" data-id=\"80c806f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"385\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/checking-spf-record-txt-desk365-1-1024x385.png\" class=\"attachment-large size-large wp-image-26434\" alt=\"\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/checking-spf-record-txt-desk365-1-1024x385.png 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/checking-spf-record-txt-desk365-1-300x113.png 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/checking-spf-record-txt-desk365-1-768x289.png 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/checking-spf-record-txt-desk365-1.png 1517w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dbe338 elementor-widget elementor-widget-text-editor\" data-id=\"0dbe338\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><span class=\"TextRun SCXW15074680 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW15074680 BCX0\">To change the SPF unverified status in\u00a0Desk365, ensure that you have satisfied all the above-mentioned conditions and click on \u2018Retry\u2019 as shown below<\/span><\/span><span class=\"EOP SCXW15074680 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7256048 elementor-widget elementor-widget-image\" data-id=\"7256048\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"484\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/troubleshoot-the-spf-unverified-status-desk365-retry-option-1024x484.webp\" class=\"attachment-large size-large wp-image-32874\" alt=\"troubleshoot-the-spf-unverified-status-desk365-retry-option\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/troubleshoot-the-spf-unverified-status-desk365-retry-option-1024x484.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/troubleshoot-the-spf-unverified-status-desk365-retry-option-300x142.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/troubleshoot-the-spf-unverified-status-desk365-retry-option-768x363.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/troubleshoot-the-spf-unverified-status-desk365-retry-option-1536x726.webp 1536w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2024\/02\/troubleshoot-the-spf-unverified-status-desk365-retry-option.webp 1918w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d218081 elementor-widget elementor-widget-text-editor\" data-id=\"d218081\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"none\">It may take up to 72 hours (about 3 days) to validate your SPF.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">By understanding common reasons for SPF validation failures and knowing how to troubleshoot them, users can ensure that their email authentication mechanisms are correctly configured, minimizing the risk of emails being flagged as spam. I<\/span><span data-contrast=\"none\">f you have any further questions, please contact us at help@desk365.io.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"author":16,"featured_media":0,"parent":20760,"menu_order":7,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-26285","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/comments?post=26285"}],"version-history":[{"count":85,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26285\/revisions"}],"predecessor-version":[{"id":35693,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26285\/revisions\/35693"}],"up":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/20760"}],"next":[{"title":"How to whitelist support emails?","link":"https:\/\/help.desk365.io\/en\/articles\/how-to-whitelist-support-emails\/","href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26808"}],"prev":[{"title":"Email domain verification using SPF","link":"https:\/\/help.desk365.io\/en\/articles\/email-domain-verification-using-spf\/","href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/26324"}],"wp:attachment":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/media?parent=26285"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/doc_tag?post=26285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}