{"id":37336,"date":"2026-08-08T06:15:03","date_gmt":"2026-08-08T06:15:03","guid":{"rendered":"https:\/\/help.desk365.io\/en\/?post_type=docs&#038;p=37336"},"modified":"2026-08-08T14:01:20","modified_gmt":"2026-08-08T14:01:20","slug":"integrate-microsoft-intune-with-desk365","status":"publish","type":"docs","link":"https:\/\/help.desk365.io\/en\/articles\/integrate-microsoft-intune-with-desk365\/","title":{"rendered":"Integrate Microsoft Intune with Desk365"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"37336\" class=\"elementor elementor-37336\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf02e24 e-flex e-con-boxed e-con e-parent\" data-id=\"bf02e24\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cebe8c4 elementor-widget elementor-widget-template\" data-id=\"cebe8c4\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"35515\" class=\"elementor elementor-35515\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0cb6291 e-flex e-con-boxed e-con e-parent\" data-id=\"0cb6291\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a73252 elementor-widget elementor-widget-html\" data-id=\"0a73252\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div style=\"display:inline-flex; align-items:center; gap:12px; padding:10px 15px; border:1px solid #D3D5E2; border-radius:10px; font-family:Roboto, sans-serif; font-size:18px; color:#444963; background:#ffffff;\">\n<span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Available with:<\/span>\n<span style=\"display:inline-flex; align-items:center; gap:8px;\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n<circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n<path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n<span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Premium<\/span>\n<\/span>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f24376 elementor-widget elementor-widget-text-editor\" data-id=\"7f24376\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Microsoft\u00a0Intune integration allows you to\u00a0sync\u00a0your organization&#8217;s managed devices from Microsoft Intune directly into Desk365 Asset Management. Once configured, your Intune devices are automatically imported into Desk365 based on your sync schedule, making it easier to manage assets and keep your inventory up to date.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Before you can connect Microsoft Intune with Desk365,\u00a0you&#8217;ll\u00a0need to register an application in the Microsoft Entra admin center and grant the required Microsoft Graph API permissions.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Let&#8217;s\u00a0go through the setup step by step.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e1a403 elementor-widget elementor-widget-heading\" data-id=\"3e1a403\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 1: Register an application in Microsoft Entra <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bd3b4a elementor-widget elementor-widget-text-editor\" data-id=\"6bd3b4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW5944881 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5944881 BCX0\">Register an application in Microsoft Entra ID by following the\u00a0<\/span><\/span><span class=\"TextRun Underlined SCXW5944881 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW5944881 BCX0\" data-ccp-charstyle=\"Hyperlink\">&#8216;<a href=\"https:\/\/help.desk365.io\/en\/articles\/register-a-microsoft-entra-id-application-for-desk365-intune-sync\/\" target=\"_blank\" rel=\"noopener\">How to register an application in Microsoft Entra ID<\/a><\/span><\/span><span class=\"TextRun SCXW5944881 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5944881 BCX0\">&#8216; guide. Once completed, return here to continue configuring your Intune Sync profile.<\/span><\/span><span class=\"EOP Selected SCXW5944881 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a601c8 elementor-widget elementor-widget-image\" data-id=\"9a601c8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"483\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/accessing-client-secret-1-1024x483.webp\" class=\"attachment-large size-large wp-image-37465\" alt=\"accessing-client-secret\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/accessing-client-secret-1-1024x483.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/accessing-client-secret-1-300x142.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/accessing-client-secret-1-768x363.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/accessing-client-secret-1.webp 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c47326 elementor-widget elementor-widget-heading\" data-id=\"4c47326\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 2: Create an Intune sync profile in Desk365 <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0849803 elementor-widget elementor-widget-text-editor\" data-id=\"0849803\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">In the Desk365 agent portal, go to,<\/span><b><span data-contrast=\"auto\">\u00a0Settings\u00a0&gt;\u00a0Integrations\u00a0&gt;\u00a0Intune Sync<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Click new Intune profile.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Give your profile a name so\u00a0it&#8217;s\u00a0easy to\u00a0identify\u00a0later.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Then enter the following information from the Microsoft Entra application you created earlier:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">Client ID<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tenant ID<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Client Secret<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c0f4be elementor-widget elementor-widget-image\" data-id=\"2c0f4be\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/creating-intune-account-in-desk365-1024x485.webp\" class=\"attachment-large size-large wp-image-37393\" alt=\"creating-intune-account-in-desk365\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/creating-intune-account-in-desk365-1024x485.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/creating-intune-account-in-desk365-300x142.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/creating-intune-account-in-desk365-768x364.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/creating-intune-account-in-desk365-1536x727.webp 1536w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/creating-intune-account-in-desk365.webp 1918w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69a90e0 elementor-widget elementor-widget-text-editor\" data-id=\"69a90e0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Once you&#8217;ve entered the details, click the verify button.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If everything is correct, Desk365 will successfully connect to your Intune account.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52a5061 elementor-widget elementor-widget-image\" data-id=\"52a5061\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"484\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-intune-connection-verification-1024x484.webp\" class=\"attachment-large size-large wp-image-37394\" alt=\"desk365-intune-connection-verification\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-intune-connection-verification-1024x484.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-intune-connection-verification-300x142.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-intune-connection-verification-768x363.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-intune-connection-verification-1536x726.webp 1536w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-intune-connection-verification.webp 1918w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e051a6 elementor-widget elementor-widget-heading\" data-id=\"8e051a6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 3: Choose what you want to sync and how often <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a614d7c elementor-widget elementor-widget-text-editor\" data-id=\"a614d7c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Next, choose the types of devices\u00a0you&#8217;d\u00a0like to import from Intune.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You can\u00a0sync:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">Computers<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Mobile devices<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><p><span data-contrast=\"auto\">You can select one or both, depending on what\u00a0you&#8217;d\u00a0like to manage in Desk365.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">After that, choose\u00a0how often the sync should run.\u00a0Select the\u00a0<\/span>day of the week<span data-contrast=\"auto\">\u00a0for the automatic weekly sync and click Next to continue.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d18b459 elementor-widget elementor-widget-image\" data-id=\"d18b459\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"710\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/intune-sync-selecting-device-type-1024x710.webp\" class=\"attachment-large size-large wp-image-37395\" alt=\"intune-sync-selecting-device-type\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/intune-sync-selecting-device-type-1024x710.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/intune-sync-selecting-device-type-300x208.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/intune-sync-selecting-device-type-768x533.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/intune-sync-selecting-device-type.webp 1223w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30d7e08 elementor-widget elementor-widget-heading\" data-id=\"30d7e08\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 4: Configure the devices to sync <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52885eb elementor-widget elementor-widget-text-editor\" data-id=\"52885eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">If\u00a0you&#8217;ve\u00a0chosen to\u00a0sync\u00a0computers,\u00a0you&#8217;ll\u00a0first need to select the ownership type.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You can choose from:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">Corporate or<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Personal<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90bc02f elementor-widget elementor-widget-image\" data-id=\"90bc02f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"707\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/select-device-type-to-sync-1024x707.webp\" class=\"attachment-large size-large wp-image-37396\" alt=\"select-device-type-to-sync\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/select-device-type-to-sync-1024x707.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/select-device-type-to-sync-300x207.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/select-device-type-to-sync-768x530.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/select-device-type-to-sync.webp 1225w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75ae8d6 elementor-widget elementor-widget-heading\" data-id=\"75ae8d6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 5: Map Intune fields to Desk365 asset fields <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10146e6 elementor-widget elementor-widget-text-editor\" data-id=\"10146e6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Next, map the Intune devices to the existing Desk365 asset fields.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The asset type dropdown displays the <a href=\"https:\/\/help.desk365.io\/en\/articles\/setting-up-asset-types-and-fields\/\" target=\"_blank\" rel=\"noopener\">asset types you&#8217;ve already created in Desk365<\/a>. You can map the standard asset fields or the custom asset fields<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Only fields that are relevant to the selected asset type are available for mapping. If a value imported from Intune exceeds the maximum character limit supported by the corresponding Desk365 field, the value is automatically truncated &#8211; shortened to fit the maximum allowed length during synchronization.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5696e42 elementor-widget elementor-widget-image\" data-id=\"5696e42\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/mapping-devices-intune-integration-1024x485.webp\" class=\"attachment-large size-large wp-image-37397\" alt=\"\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/mapping-devices-intune-integration-1024x485.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/mapping-devices-intune-integration-300x142.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/mapping-devices-intune-integration-768x364.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/mapping-devices-intune-integration-1536x727.webp 1536w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/mapping-devices-intune-integration.webp 1918w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-548e724 elementor-widget elementor-widget-text-editor\" data-id=\"548e724\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW17866296 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW17866296 BCX0\">If\u00a0<\/span><span class=\"NormalTextRun SCXW17866296 BCX0\">you&#8217;ve<\/span><span class=\"NormalTextRun SCXW17866296 BCX0\">\u00a0chosen to\u00a0<\/span><span class=\"NormalTextRun SCXW17866296 BCX0\">sync<\/span><span class=\"NormalTextRun SCXW17866296 BCX0\">\u00a0mobile devices, repeat the same configuration process.<\/span><\/span><span class=\"EOP Selected SCXW17866296 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ba8bac elementor-widget elementor-widget-heading\" data-id=\"0ba8bac\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 6: Save your profile <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6981157 elementor-widget elementor-widget-text-editor\" data-id=\"6981157\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"92\" data-end=\"328\">Your Intune Sync Profile is now created. The profile will automatically synchronize devices according to the schedule you&#8217;ve configured. The time required to complete each synchronization depends on the number of devices being imported.<\/p><p data-start=\"333\" data-end=\"544\">To start a synchronization without waiting for the next scheduled run, click Sync Now. The synchronization begins immediately, but the time taken to complete it depends on the volume of data being processed.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c84939 elementor-widget elementor-widget-image\" data-id=\"3c84939\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"599\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-microsoft-intune-sync-1024x599.webp\" class=\"attachment-large size-large wp-image-37398\" alt=\"desk365-microsoft-intune-sync\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-microsoft-intune-sync-1024x599.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-microsoft-intune-sync-300x175.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-microsoft-intune-sync-768x449.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/desk365-microsoft-intune-sync.webp 1218w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0caea35 elementor-widget elementor-widget-text-editor\" data-id=\"0caea35\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW184729190 BCX0\">Use the Sync History tab to review\u00a0<\/span><span class=\"NormalTextRun SCXW184729190 BCX0\">previous<\/span><span class=\"NormalTextRun SCXW184729190 BCX0\">\u00a0synchronization jobs, their status, and download logs if a sync fails.<\/span><\/p><p><strong data-start=\"125\" data-end=\"134\">Note:<\/strong> Keep the Intune Sync profile <strong data-start=\"164\" data-end=\"174\">Active<\/strong> for scheduled synchronizations to run automatically.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45ac0f3 elementor-widget elementor-widget-image\" data-id=\"45ac0f3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"228\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/active-intune-sync-profile-1024x228.webp\" class=\"attachment-large size-large wp-image-37466\" alt=\"active-intune-sync-profile\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/active-intune-sync-profile-1024x228.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/active-intune-sync-profile-300x67.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/active-intune-sync-profile-768x171.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/active-intune-sync-profile.webp 1223w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-071828a elementor-widget elementor-widget-heading\" data-id=\"071828a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">View synced devices <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09e9f72 elementor-widget elementor-widget-text-editor\" data-id=\"09e9f72\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW28171919 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW28171919 BCX0\">Open the assets module to view imported devices. <\/span><\/span><span class=\"EOP Selected SCXW28171919 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:299,&quot;335559739&quot;:299}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a63a30 elementor-widget elementor-widget-image\" data-id=\"1a63a30\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"376\" src=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/intune-sync-desk365-1024x376.webp\" class=\"attachment-large size-large wp-image-37484\" alt=\"intune-sync-desk365\" srcset=\"https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/intune-sync-desk365-1024x376.webp 1024w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/intune-sync-desk365-300x110.webp 300w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/intune-sync-desk365-768x282.webp 768w, https:\/\/help.desk365.io\/en\/wp-content\/uploads\/2026\/08\/intune-sync-desk365.webp 1268w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fd98b4 elementor-widget elementor-widget-heading\" data-id=\"1fd98b4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Run a manual sync <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abd5a71 elementor-widget elementor-widget-text-editor\" data-id=\"abd5a71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW50237764 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW50237764 BCX0\">After the profile has been created, you can manually import devices at any time by opening the Intune profile, making sure it is active and clicking Sync Now on the Overview page. Manual sync can be triggered once every 12 hours.<\/span><\/span><span class=\"EOP Selected SCXW50237764 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:299,&quot;335559739&quot;:299}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-996f21c elementor-widget elementor-widget-text-editor\" data-id=\"996f21c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em><strong>Important note:<\/strong><\/em><\/p><p><span class=\"TextRun SCXW259850683 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW259850683 BCX0\">You can create multiple Intune Sync profiles. Only relevant and compatible fields are displayed during mapping, and both standard and custom asset fields can be mapped<\/span><span class=\"NormalTextRun SCXW259850683 BCX0\">.<\/span><\/span><span class=\"EOP Selected SCXW259850683 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:299,&quot;335559739&quot;:299}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"author":16,"featured_media":0,"parent":18745,"menu_order":17,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-37336","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/37336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/comments?post=37336"}],"version-history":[{"count":34,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/37336\/revisions"}],"predecessor-version":[{"id":37527,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/37336\/revisions\/37527"}],"up":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/18745"}],"prev":[{"title":"How to register a Microsoft Entra ID application for Desk365 Intune Sync","link":"https:\/\/help.desk365.io\/en\/articles\/register-a-microsoft-entra-id-application-for-desk365-intune-sync\/","href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/37326"}],"wp:attachment":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/media?parent=37336"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/doc_tag?post=37336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}