{"id":37941,"date":"2026-09-22T05:26:18","date_gmt":"2026-09-22T05:26:18","guid":{"rendered":"https:\/\/help.desk365.io\/en\/?post_type=docs&#038;p=37941"},"modified":"2026-09-22T06:43:37","modified_gmt":"2026-09-22T06:43:37","slug":"integrating-desk365-with-microsoft-teams","status":"publish","type":"docs","link":"https:\/\/help.desk365.io\/en\/articles\/integrating-desk365-with-microsoft-teams\/","title":{"rendered":"Integrating Desk365 with Microsoft Teams"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"37941\" class=\"elementor elementor-37941\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20846f8 e-flex e-con-boxed e-con e-parent\" data-id=\"20846f8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b99b177 elementor-widget elementor-widget-template\" data-id=\"b99b177\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"35544\" class=\"elementor elementor-35544\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00eb9f3 e-flex e-con-boxed e-con e-parent\" data-id=\"00eb9f3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c8b655 elementor-widget elementor-widget-html\" data-id=\"9c8b655\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div style=\"display:inline-flex; align-items:center; gap:12px; padding:10px 16px; border:1px solid #D3D5E2; border-radius:10px; font-family:Roboto, sans-serif; font-size:18px; color:#444963; background:#ffffff;\">\n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Available with:<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Standard<\/span>\n  <\/span>\n \n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">|<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Plus<\/span>\n  <\/span>\n \n  <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">|<\/span>\n \n  <span style=\"display:inline-flex; align-items:center; gap:8px;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"display:block;\">\n      <circle cx=\"12\" cy=\"12\" r=\"9\" stroke=\"#3F51BF\" stroke-width=\"2\"><\/circle>\n      <path d=\"M8.5 12.3L10.8 14.6L15.8 9.6\" stroke=\"#3F51BF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <\/svg>\n    <span style=\"font-family:Roboto, sans-serif; font-size:18px; color:#444963; line-height:1;\">Premium<\/span>\n  <\/span>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c428a3d e-flex e-con-boxed e-con e-parent\" data-id=\"c428a3d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23ba0ac elementor-widget elementor-widget-text-editor\" data-id=\"23ba0ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Desk365 lets you bring your helpdesk directly into Microsoft Teams, making it easier for\u00a0contacts\u00a0to raise support requests\u00a0and\u00a0support\u00a0agents to manage tickets without constantly switching between applications.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Desk365 integrates with Microsoft Teams through\u00a0a\u00a0<\/span><b><span data-contrast=\"auto\">Support Bot<\/span><\/b><span data-contrast=\"auto\">\u00a0and\u00a0<\/span><b><span data-contrast=\"auto\">Agent Bot<\/span><\/b><span data-contrast=\"auto\">, giving both contacts and support agents access to Desk365 from within Teams, <span class=\"TextRun SCXW186523567 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186523567 BCX0\">with <\/span><\/span><a href=\"https:\/\/www.desk365.io\/blog\/desk365-product-updates-phase-2-june-2026\/\" target=\"_blank\" rel=\"noopener\"><span class=\"TextRun Highlight Underlined SCXW186523567 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW186523567 BCX0\" data-ccp-charstyle=\"Hyperlink\">Teams AI Agent<\/span><\/span><\/a><span class=\"TextRun Highlight SCXW186523567 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186523567 BCX0\"> support coming soon on the Plus and Premium plans.<\/span><\/span><span class=\"EOP SCXW186523567 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd31ed6 elementor-widget elementor-widget-heading\" data-id=\"dd31ed6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits of integrating Desk365 with Microsoft Teams <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbc0b97 elementor-widget elementor-widget-text-editor\" data-id=\"cbc0b97\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Integrating Desk365 with Microsoft Teams brings support into the workspace your contacts and support agents already use. It helps you:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">Make it easier for contacts to get support by letting them create and manage tickets directly from Teams.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Help support agents work from Teams by giving them access to ticket information and actions from the same place they collaborate.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Simplify organization-wide deployment with Microsoft Teams\u00a0app\u00a0setup policies that can automatically install or pin the Support Bot for users.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Control access to the Support Bot by configuring which email domains are allowed to use it.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Customize the support experience with options for Support Bot language, appearance, and other settings.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Extend your support experience with AI with Desk365 AI Agent already available through the Chat Widget and Support Portal, with Microsoft Teams deployment coming soon.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4b41e4 elementor-widget elementor-widget-heading\" data-id=\"d4b41e4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Desk365 Support Bot <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84f0650 elementor-widget elementor-widget-text-editor\" data-id=\"84f0650\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">The\u00a0Desk365 Support Bot\u00a0lets\u00a0contacts\u00a0interact with your helpdesk directly from Microsoft Teams. They can create tickets, view ticket details, check ticket status, and perform other support-related actions without leaving Teams.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">To get started, see\u00a0the\u00a0<\/span><a href=\"https:\/\/help.desk365.io\/en\/articles\/support-bot-setup-guide\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Support Bot \u2013 Setup guide<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Once the Support Bot is set up, you can further configure it using the following guides:<\/span><\/p><ul><li><a href=\"https:\/\/help.desk365.io\/en\/articles\/configure-user-consent-for-applications-in-microsoft-entra-id\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Configure user consent for applications in Microsoft Entra ID admin center<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><a href=\"https:\/\/help.desk365.io\/en\/articles\/change-the-language-in-the-desk365-teams-support-bot\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Change the language in the Desk365 Teams Support Bot<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><a href=\"https:\/\/help.desk365.io\/en\/articles\/support-bot-commands\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">View Support Bot commands in Teams<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><a href=\"https:\/\/help.desk365.io\/en\/articles\/updating-to-a-newer-version-of-support-bot\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Update to a newer version of Support Bot<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><a href=\"https:\/\/help.desk365.io\/en\/articles\/application-cannot-be-found-message-in-teams-bots\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Troubleshoot the &#8220;Application cannot be found&#8221; message in Teams Bots<\/span><\/a><\/li><li><a href=\"https:\/\/help.desk365.io\/en\/articles\/troubleshooting-support-portal-loading-issues-within-the-support-bot\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Troubleshoot support portal loading issues within the Support Bot<\/span><\/a><span data-contrast=\"auto\">.<\/span><\/li><\/ul><p>You can also customize the Support Bot to match your organization&#8217;s needs. See <a href=\"https:\/\/help.desk365.io\/en\/articles\/customize-the-desk365-teams-support-bot\/\" target=\"_blank\" rel=\"noopener\">Customize the Desk365 Teams Support Bot<\/a> and <a href=\"https:\/\/help.desk365.io\/en\/articles\/customize-and-deploy-desk365-microsoft-teams-support-bot\/\" target=\"_blank\" rel=\"noopener\">Customize and deploy the Desk365 Microsoft Teams Support Bot<\/a> for more information.<\/p><p><span data-contrast=\"auto\">Once\u00a0you&#8217;ve\u00a0configured the Support Bot, you can decide how you want to make it available to users in your organization.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Microsoft Teams admin policies can be used to control how the Desk365 Support Bot is installed and made available to users. For more information, see\u00a0<\/span><a href=\"https:\/\/help.desk365.io\/en\/articles\/using-app-setup-policies-to-pin-and-auto-install-support-bot-in-teams\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Use app setup policies to pin and auto-install Support Bot in Teams.<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You can also configure allowed email domains to control who can use the Support Bot. See\u00a0<\/span><a href=\"https:\/\/help.desk365.io\/en\/articles\/how-to-setup-allowed-domains-for-the-support-bot\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Configure Allowed Domains for the Support Bot<\/span><\/a><span data-contrast=\"auto\">\u00a0f<\/span><span data-contrast=\"auto\">or more information.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3d450f elementor-widget elementor-widget-heading\" data-id=\"a3d450f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Desk365 Agent Bot <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70f107f elementor-widget elementor-widget-text-editor\" data-id=\"70f107f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">The\u00a0Desk365 Agent Bot\u00a0brings Desk365 ticketing capabilities into Microsoft Teams for support agents.\u00a0Agents can access ticket information and perform ticket-related actions without having to switch between Teams and the Desk365 Agent Portal.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">To set up the Agent Bot, see\u00a0<\/span><a href=\"https:\/\/help.desk365.io\/en\/articles\/agent-bot-setup-guide\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Agent Bot \u2013 Setup guide.<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">For the available commands and actions, see\u00a0<\/span><a href=\"https:\/\/help.desk365.io\/en\/articles\/agent-bot-commands\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Agent Bot commands in\u00a0Teams<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-716c50a elementor-widget elementor-widget-heading\" data-id=\"716c50a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related Microsoft Teams guides <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad1d264 elementor-widget elementor-widget-text-editor\" data-id=\"ad1d264\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW222109627 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW222109627 BCX0\">For more guides on using Desk365 with Teams, see the <\/span><\/span><a class=\"Hyperlink SCXW222109627 BCX0\" href=\"https:\/\/help.desk365.io\/en\/collections\/microsoft-teams-bots\/\" target=\"_blank\" rel=\"noopener\"><span class=\"TextRun Underlined SCXW222109627 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW222109627 BCX0\" data-ccp-charstyle=\"Hyperlink\">Microsoft Teams Bots<\/span><\/span><\/a><span class=\"TextRun SCXW222109627 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW222109627 BCX0\">\u00a0collection.<\/span><span class=\"NormalTextRun SCXW222109627 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SCXW222109627 BCX0\">Here\u00a0<\/span><span class=\"NormalTextRun SCXW222109627 BCX0\">you&#8217;ll<\/span><span class=\"NormalTextRun SCXW222109627 BCX0\">\u00a0find guides covering Support Bot, Agent Bot, deployment, customization, commands, configuration, and troubleshooting.<\/span><\/span><span class=\"EOP Selected SCXW222109627 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"author":16,"featured_media":0,"parent":18745,"menu_order":2,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-37941","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/37941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/comments?post=37941"}],"version-history":[{"count":29,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/37941\/revisions"}],"predecessor-version":[{"id":37971,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/37941\/revisions\/37971"}],"up":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/18745"}],"next":[{"title":"Integrate Asana with Desk365 (using Desk365\u2019s Power Automate connector)","link":"https:\/\/help.desk365.io\/en\/articles\/how-to-use-desk365-power-automate-connector\/","href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/18746"}],"prev":[{"title":"Enhancing your application with the Desk365 API","link":"https:\/\/help.desk365.io\/en\/articles\/desk365-api\/","href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/docs\/31588"}],"wp:attachment":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/media?parent=37941"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/doc_tag?post=37941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}