{"id":18696,"date":"2023-06-05T15:12:45","date_gmt":"2023-06-05T15:12:45","guid":{"rendered":"https:\/\/vigneshkarthik.website\/helpdesk\/?page_id=18696"},"modified":"2026-10-16T10:36:22","modified_gmt":"2026-10-16T10:36:22","slug":"microsoft-teams-bots","status":"publish","type":"page","link":"https:\/\/help.desk365.io\/en\/collections\/microsoft-teams-bots\/","title":{"rendered":"Microsoft Teams Bots"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18696\" class=\"elementor elementor-18696\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3395b3 e-flex e-con-boxed e-con e-parent\" data-id=\"e3395b3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7718637 elementor-widget elementor-widget-html\" data-id=\"7718637\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">All Collections<\/span><\/p><\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eafe37 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6eafe37\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"55\" height=\"55\" viewBox=\"0 0 55 55\" fill=\"none\"><g clip-path=\"url(#clip0_214_129)\"><path d=\"M55 27.5C55 42.6878 42.6878 55 27.5 55C12.3122 55 0 42.6878 0 27.5C0 12.3122 12.3122 0 27.5 0C42.6878 0 55 12.3122 55 27.5Z\" fill=\"#C9D1FF\"><\/path><path d=\"M27.8447 19.6445V14.8223\" stroke=\"#1F274F\" stroke-width=\"2\" stroke-linecap=\"round\"><\/path><path d=\"M27.8449 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34.2894 27.7252 34.2894 26.7556C34.2894 25.7861 33.5035 25.0001 32.5339 25.0001C31.5643 25.0001 30.7783 25.7861 30.7783 26.7556C30.7783 27.7252 31.5643 28.5112 32.5339 28.5112Z\" stroke=\"#1F274F\" stroke-width=\"2\"><\/path><path d=\"M22.8893 28.5112C23.8589 28.5112 24.6449 27.7252 24.6449 26.7556C24.6449 25.7861 23.8589 25.0001 22.8893 25.0001C21.9198 25.0001 21.1338 25.7861 21.1338 26.7556C21.1338 27.7252 21.9198 28.5112 22.8893 28.5112Z\" stroke=\"#1F274F\" stroke-width=\"2\"><\/path><\/g><defs><clipPath id=\"clip0_214_129\"><rect width=\"55\" height=\"55\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-465d559 elementor-widget elementor-widget-heading\" data-id=\"465d559\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Microsoft Teams Bots<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a5a5c36 e-flex e-con-boxed e-con e-parent\" data-id=\"a5a5c36\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b6bc6a cdoc-c elementor-widget elementor-widget-Docly_single_doc\" data-id=\"1b6bc6a\" data-element_type=\"widget\" data-widget_type=\"Docly_single_doc.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t            <div class=\"container\">\r\n                <div class=\"row\">\r\n                                            <div class=\"col-lg-4 col-sm-6\">\r\n                            <div class=\"categories_guide_item wow fadeInUp\">\r\n                                                                <div class=\"doc_tag_title\">\r\n                                    <h4>Setting up Desk365 Microsoft Teams Support Bot<\/h4>\r\n                                <\/div>\r\n                                <ul class=\"list-unstyled tag_list\">\r\n                                                                            <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/docs\/create-track-tickets-from-microsoft-teams-chat-channels\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Create and track tickets from Microsoft Teams chats and channels                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/customize-and-deploy-desk365-microsoft-teams-support-bot\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Customize and deploy the Desk365 Microsoft Teams Support Bot                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/support-bot-setup-guide\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Support Bot - Setup guide                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/customize-the-desk365-teams-support-bot\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Customize the Desk365 Teams Support Bot                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/using-app-setup-policies-to-pin-and-auto-install-support-bot-in-teams\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Using app setup policies to pin and auto-install Support Bot in Teams                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/configure-user-consent-for-applications-in-microsoft-entra-id\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Configure user consent for applications in Microsoft Entra ID admin center                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/support-bot-commands\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Support Bot commands in Teams                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/change-the-language-in-the-desk365-teams-support-bot\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Change the language in the Desk365 Teams Support Bot                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/updating-to-a-newer-version-of-support-bot\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Updating to a newer version of Support Bot                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/how-to-setup-allowed-domains-for-the-support-bot\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> How to set up 'Allowed Domains' for the Support Bot in Desk365?                                            <\/a>\r\n                                        <\/li>\r\n                                                                        <\/ul>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"col-lg-4 col-sm-6\">\r\n                            <div class=\"categories_guide_item wow fadeInUp\">\r\n                                                                <div class=\"doc_tag_title\">\r\n                                    <h4>Setting up Desk365 Microsoft Teams Agent Bot<\/h4>\r\n                                <\/div>\r\n                                <ul class=\"list-unstyled tag_list\">\r\n                                                                            <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/agent-bot-setup-guide\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Agent Bot - Setup guide                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/agent-bot-commands\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Agent Bot commands in Teams                                            <\/a>\r\n                                        <\/li>\r\n                                                                        <\/ul>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"col-lg-4 col-sm-6\">\r\n                            <div class=\"categories_guide_item wow fadeInUp\">\r\n                                                                <div class=\"doc_tag_title\">\r\n                                    <h4>Troubleshoot Desk365 Teams Support Bot<\/h4>\r\n                                <\/div>\r\n                                <ul class=\"list-unstyled tag_list\">\r\n                                                                            <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/application-cannot-be-found-message-in-teams-bots\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> 'Application cannot be found' message in Teams Bots                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/troubleshooting-support-portal-loading-issues-within-the-support-bot\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Troubleshooting support portal loading issues within the Support Bot                                            <\/a>\r\n                                        <\/li>\r\n                                                                        <\/ul>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                                        <\/div>\r\n                <div class=\"text-center\">\r\n                    <a href=\"https:\/\/help.desk365.io\/en\/collections\/microsoft-teams-bots\/\" class=\"doc_border_btn all_doc_btn wow fadeinUp\">\r\n                        <i class=\"arrow_right\"><\/i>\r\n                    <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Microsoft Teams Bots Setting up Desk365 Microsoft Teams Support Bot test Customize and deploy the Desk365 Microsoft Teams Support Bot Support Bot &#8211; Setup guide Customize the Desk365 Teams Support Bot Using app setup policies to pin and auto-install Support Bot in Teams Configure user consent for applications in Microsoft Entra ID admin center Support 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