{"id":18711,"date":"2023-06-05T15:18:14","date_gmt":"2023-06-05T15:18:14","guid":{"rendered":"https:\/\/vigneshkarthik.website\/helpdesk\/?page_id=18711"},"modified":"2023-08-05T14:03:29","modified_gmt":"2023-08-05T14:03:29","slug":"notifications","status":"publish","type":"page","link":"https:\/\/help.desk365.io\/en\/collections\/notifications\/","title":{"rendered":"Notifications"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18711\" class=\"elementor elementor-18711\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4191ea e-flex e-con-boxed e-con e-parent\" data-id=\"d4191ea\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5a090f elementor-widget elementor-widget-html\" data-id=\"c5a090f\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">All Collections<\/span><\/p><\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7d4a77 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c7d4a77\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"55\" height=\"55\" viewBox=\"0 0 55 55\" fill=\"none\"><g clip-path=\"url(#clip0_214_152)\"><path d=\"M27.5 55C42.6878 55 55 42.6878 55 27.5C55 12.3122 42.6878 0 27.5 0C12.3122 0 0 12.3122 0 27.5C0 42.6878 12.3122 55 27.5 55Z\" fill=\"#C9D1FF\"><\/path><path d=\"M35.9998 25.3332C35.9998 20.9149 32.4181 17.3332 27.9998 17.3332C23.5816 17.3332 19.9998 20.9149 19.9998 25.3332V35.9998H35.9998V25.3332ZM38.6665 36.8888L39.1998 37.5998C39.4208 37.8944 39.361 38.3122 39.0665 38.5332C38.9512 38.6197 38.8108 38.6665 38.6665 38.6665H17.3332C16.965 38.6665 16.6665 38.368 16.6665 37.9998C16.6665 37.8556 16.7133 37.7152 16.7998 37.5998L17.3332 36.8888V25.3332C17.3332 19.4421 22.1088 14.6665 27.9998 14.6665C33.8909 14.6665 38.6665 19.4421 38.6665 25.3332V36.8888ZM24.6665 39.9998H31.3332C31.3332 41.8408 29.8408 43.3332 27.9998 43.3332C26.1589 43.3332 24.6665 41.8408 24.6665 39.9998Z\" fill=\"#1F274F\"><\/path><\/g><defs><clipPath id=\"clip0_214_152\"><rect width=\"55\" height=\"55\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed98dff elementor-widget elementor-widget-heading\" data-id=\"ed98dff\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Notifications<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0681f1e e-flex e-con-boxed e-con e-parent\" data-id=\"0681f1e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f73733 cdoc-c elementor-widget elementor-widget-Docly_single_doc\" data-id=\"1f73733\" data-element_type=\"widget\" data-widget_type=\"Docly_single_doc.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t            <div class=\"container\">\r\n                <div class=\"row\">\r\n                                            <div class=\"col-lg-4 col-sm-6\">\r\n                            <div class=\"categories_guide_item wow fadeInUp\">\r\n                                                                <div class=\"doc_tag_title\">\r\n                                    <h4>Setting up Notifications in Desk365<\/h4>\r\n                                <\/div>\r\n                                <ul class=\"list-unstyled tag_list\">\r\n                                                                            <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/configuring-notifications-in-desk365\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Configuring notifications in Desk365                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/configuring-contact-notifications\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Configuring contact notifications                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/configuring-agent-notifications\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Configuring agent notifications                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/notification-restrictions\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Notification restrictions in Desk365                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/get-notified-every-time-a-ticket-is-created-in-your-helpdesk\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Get notified every time a ticket is created in your helpdesk                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/how-to-configure-notification-channels-in-desk365\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> How to configure notification channels in Desk365?                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/configuring-single-email-notification-for-ticket-resolution\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Configuring single email notification for ticket resolution                                            <\/a>\r\n                                        <\/li>\r\n                                                                        <\/ul>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                                        <\/div>\r\n                <div class=\"text-center\">\r\n                    <a href=\"https:\/\/help.desk365.io\/en\/collections\/notifications\/\" class=\"doc_border_btn all_doc_btn wow fadeinUp\">\r\n                        <i class=\"arrow_right\"><\/i>\r\n                    <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Notifications Setting up Notifications in Desk365 Configuring Notifications in Desk365 Individual Notification settings for Agents<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-18711","page","type-page","status-publish","hentry","no-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/pages\/18711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/comments?post=18711"}],"version-history":[{"count":13,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/pages\/18711\/revisions"}],"predecessor-version":[{"id":19169,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/pages\/18711\/revisions\/19169"}],"wp:attachment":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/media?parent=18711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}