{"id":18716,"date":"2023-06-05T15:18:43","date_gmt":"2023-06-05T15:18:43","guid":{"rendered":"https:\/\/vigneshkarthik.website\/helpdesk\/?page_id=18716"},"modified":"2023-08-31T04:38:42","modified_gmt":"2023-08-31T04:38:42","slug":"reporting","status":"publish","type":"page","link":"https:\/\/help.desk365.io\/en\/collections\/reporting\/","title":{"rendered":"Reporting"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18716\" class=\"elementor elementor-18716\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0565fb2 e-flex e-con-boxed e-con e-parent\" data-id=\"0565fb2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bc4fa1 elementor-widget elementor-widget-html\" data-id=\"8bc4fa1\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">All Collections<\/span><\/p><\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e34327c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e34327c\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"55\" height=\"55\" viewBox=\"0 0 55 55\" fill=\"none\"><g clip-path=\"url(#clip0_214_155)\"><path d=\"M27.5 55C42.6878 55 55 42.6878 55 27.5C55 12.3122 42.6878 0 27.5 0C12.3122 0 0 12.3122 0 27.5C0 42.6878 12.3122 55 27.5 55Z\" fill=\"#C9D1FF\"><\/path><path d=\"M31.75 18H19.25V38H36.75V23H31.75V18ZM16.75 16.7398C16.75 16.0551 17.3094 15.5 17.9981 15.5H33L39.2496 21.75L39.25 39.2406C39.25 39.9361 38.6939 40.5 38.0082 40.5H17.9918C17.306 40.5 16.75 39.9309 16.75 39.2603V16.7398ZM28 23V28H33C33 30.7614 30.7614 33 28 33C25.2386 33 23 30.7614 23 28C23 25.2386 25.2386 23 28 23Z\" fill=\"#1F274F\"><\/path><\/g><defs><clipPath id=\"clip0_214_155\"><rect width=\"55\" height=\"55\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3717afa elementor-widget elementor-widget-heading\" data-id=\"3717afa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reporting and Analytics<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb192a1 e-flex e-con-boxed e-con e-parent\" data-id=\"fb192a1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a984e98 cdoc-c elementor-widget elementor-widget-Docly_single_doc\" data-id=\"a984e98\" data-element_type=\"widget\" data-widget_type=\"Docly_single_doc.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t            <div class=\"container\">\r\n                <div class=\"row\">\r\n                                            <div class=\"col-lg-4 col-sm-6\">\r\n                            <div class=\"categories_guide_item wow fadeInUp\">\r\n                                                                <div class=\"doc_tag_title\">\r\n                                    <h4>Getting Started with Desk365 Reports<\/h4>\r\n                                <\/div>\r\n                                <ul class=\"list-unstyled tag_list\">\r\n                                                                            <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/ticket-trends-report-in-desk365\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Ticket Trends report in Desk365                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/surveys-report-in-desk365\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Surveys report in Desk365                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/productivity-reports-in-desk365\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Productivity reports in Desk365                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/customize-the-home-tab-in-desk365\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Customize the home tab in Desk365                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/export-tickets\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Export tickets from Desk365                                            <\/a>\r\n                                        <\/li>\r\n                                                                                <li>\r\n                                            <a href=\"https:\/\/help.desk365.io\/en\/articles\/scheduled-ticket-exports\/\">\r\n                                                <i class=\"icon_document_alt\"><\/i> Configuring scheduled ticket exports in Desk365                                            <\/a>\r\n                                        <\/li>\r\n                                                                        <\/ul>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                                        <\/div>\r\n                <div class=\"text-center\">\r\n                    <a href=\"https:\/\/help.desk365.io\/en\/collections\/reporting\/\" class=\"doc_border_btn all_doc_btn wow fadeinUp\">\r\n                        <i class=\"arrow_right\"><\/i>\r\n                    <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reporting and Analytics Getting Started with Desk365 Reports Ticket Trends Report in Desk365 Surveys Report in Desk365 Productivity Reports in Desk365 Customize the Home Tab in Desk365 Export Tickets from Desk365<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-18716","page","type-page","status-publish","hentry","no-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/pages\/18716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/comments?post=18716"}],"version-history":[{"count":16,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/pages\/18716\/revisions"}],"predecessor-version":[{"id":22007,"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/pages\/18716\/revisions\/22007"}],"wp:attachment":[{"href":"https:\/\/help.desk365.io\/en\/wp-json\/wp\/v2\/media?parent=18716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}