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AI for Ticketing

AI Features in Desk365

AI Agent in Desk365
AI Copilot in Desk365
How to use Desk365 AI's 'Generate KB Article' feature
How to use Desk365 AI's "Summarize Ticket" feature
Draft with AI: Your ultimate guide to faster ticket responses

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FEATURES

AI Agent
Asset Management
Automations
SLAs
Customization
Notifications
Change / Approval Management
Ticket Assignment
Reports & Analytics
Ticket 'Watchers' & 'Share To'
Knowledge Base
Helpdesk Ticketing
Email Ticketing
Helpdesk Security
All Features

MICROSOFT TEAMS

Microsoft Teams Ticketing System
Agent Bot
Support Bot

FOR INDUSTRIES

Banking and Finance, E-Commerce, Education, Government, Healthcare, Insurance, Law firms, Logistics, Manufacturing, MSP, Non-Profit, Oil & Energy, Real Estate, Retail, Saas, Telecom, Travel

FOR TEAMS

IT Services, Customer Support, Human Resources, Facilities

Company

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RESOURCES

Help Center
Blog
Videos
Customer Stories
Glossary

Alternatives

Zendesk Alternative
Freshdesk Alternative
HappyFox Alternative
Spiceworks Alternative
Help Scout Alternative
Zoho Desk Alternative
Zammad Alternative
Jira Service Desk Alternative
Servicenow Alternative
Other Alternatives

RESOURCES

Help Center
Blog
Videos
Customer Stories
Glossary

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