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AI for Ticketing

AI for Ticketing

Desk365 AI Agent: Quick, contextual ticket responses
AI Actions in Desk365
How to use Desk365 AI's 'Generate KB Article' feature
How to use Desk365 AI's "Summarize Ticket" feature
Draft with AI: Your ultimate guide to faster ticket responses

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FEATURES

AI Agent
Automations
SLAs
Customization
Notifications
Change / Approval Management
Ticket Assignment
Reports & Analytics
Ticket 'Watchers' & 'Share To'
Knowledge Base
Helpdesk Ticketing
Email Ticketing
All Features

MICROSOFT TEAMS

Microsoft Teams Ticketing System
Agent Bot
Support Bot

FOR INDUSTRIES

Government , Healthcare, Travel, Saas, E-Commerce, Real Estate, Logistics, Manufacturing, MSP, Education, Non-Profit, Retail, Banking and Finance, Insurance, Telecom, Oil & Energy

FOR TEAMS

IT Services, Customer Support, Human Resources, Facilities

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RESOURCES

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Alternatives

Tikit Alternative
Help Scout Alternative
Freshdesk Alternative
HappyFox Alternative
Spiceworks Alternative
Zendesk Alternative
Zoho Desk Alternative
Zammad Alternative
Jira Service Desk
Other Alternatives

RESOURCES

Help Center
Blog
Videos
Glossary

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