In a helpdesk, whenever the contacts create a ticket stating an issue, agents are usually

You can also close a ticket from Support Bot that you have created. When you

Once you have created a ticket from the Support Portal, you can also close the

Microsoft Planner is a versatile tool designed to facilitate task and project management within the

DKIM (DomainKeys Identified Mail) is a vital component of email security, ensuring that the sender’s

In today’s fast-paced business environment, streamlining operations and fostering seamless communication between teams are crucial.

Are you having trouble setting up the Support and Agent bots in your Teams environment?

If the Company is not setup yet in the Desk365 Agent Portal, you would see

Integrating Desk365 with Power BI is a straightforward process that involves just three simple steps. You need to