Help Center

Allowing contacts to close tickets

In a helpdesk, whenever the contacts create a ticket stating an issue, agents are usually

Closing a ticket from Support Bot

You can also close a ticket from Support Bot that you have created. When you

Closing a ticket from Support Portal

Once you have created a ticket from the Support Portal, you can also close the

Integrate Desk365 with MS Planner

Microsoft Planner is a versatile tool designed to facilitate task and project management within the

Troubleshoot the DKIM Unverified Status

DKIM (DomainKeys Identified Mail) is a vital component of email security, ensuring that the sender’s

Integrate Azure DevOps with Desk365

In today’s fast-paced business environment, streamlining operations and fostering seamless communication between teams are crucial.

‘Application cannot be found’ mes

Are you having trouble setting up the Support and Agent bots in your Teams environment?

‘Company not found’ message in Su

If the Company is not setup yet in the Desk365 Agent Portal, you would see

Integrate Desk365 with Power BI

Integrating Desk365 with Power BI is a straightforward process that involves just three simple steps. You need to