Welcome to Desk365, the modern cloud-based helpdesk solution that can transform the way you manage

Submitting a ticket via email is a convenient way to get help from your support

https://www.youtube.com/watch?v=tWdwZkgPLY4 Ticket statuses are labels that help you track the progress of a ticket from

Looking for a way to be notified every time a ticket is created in your

In the fast-paced world of customer service, delivering relevant and personalized information is crucial to

When it comes to managing customer enquiries and issues, a well-organized helpdesk system is crucial.

As your knowledge base grows, it’s important to keep it organized and up-to-date. Sometimes, that

https://www.youtube.com/watch?v=6XZ_6cYcJKw Using Desk365, you can create any number of custom ticket fields that can be

The Nested Dropdown is ideal for organizations with more complex workflows and the need for