Welcome to Desk365, the modern cloud-based helpdesk solution that can transform the way you manage customer support. In this quick overview, we’ll introduce you to some of the key features that make Desk365 so powerful.
Our 9-minute YouTube video will walk you through the home tab dashboard, tickets list page, and tickets detail page, highlighting features such as creating custom views, adding private notes, updating ticket properties, and more. You’ll also learn how Desk365 can collect tickets from multiple channels and customize fields and forms to fit your needs.
But that’s not all. With Desk365, you can set up automation rules, SLAs, canned responses, notifications, and closure rules to streamline your workflow and improve your response times.
So why wait? Watch our video and discover how Desk365 can help you deliver exceptional customer support.
