Help Center

Creating a ticket via Support Portal

Once a user is logged into the Support Portal, they can submit a ticket to

Creating a Ticket via Support Portal

Once a user is logged into the Support Portal, they can submit a ticket to

Creating a Ticket via Support Bot

Desk365’s Support Bot enables your end-users to create support requests directly from Microsoft Teams. End users,

Configure user consent for applications in Az

Microsoft Azure Active Directory (Azure AD) is a cloud-based identity and access management solution that

Adding custom ticket types in Desk365

In today’s fast-paced business environment, customer support is a critical aspect of building customer loyalty

Agent Bot commands in Teams

Desk365 Agent Bot works with a few commands. These can be selected or entered as

Agent Bot – Setup guide

The Desk365 Agent Bot helps you collaborate and respond better using the power of Microsoft

Support Bot commands in Teams

Support Bot works with the commands below: create : Initiate a new request with our