In today’s fast-paced digital world, businesses have a whole array of tools and software at

Importing tickets into your helpdesk can be a daunting task. It can be time-consuming and

When you create a Desk365 account we provide you with a default email ID,  support@yourdomain.desk365.io.

Support agents who have established personal relationships with customers often receive a high volume of

As a business owner or administrator, it’s important to ensure that the emails you send

When it comes to automation rules in a helpdesk solution, one of the most important

One valuable feature in Desk365 that can enhance the effectiveness of automation rules is the

https://www.youtube.com/watch?v=_pUZXAx83ho Time Based Triggers allow you to automate actions based on a specific time frame.

Submitting a ticket via email is a convenient way to get help from your support