Help Center

Right-To-Left (RTL) Language Support in Desk3

Desk365 offers Right-To-Left (RTL) language support, enabling support agents to provide enhanced customer assistance to

Using replied content placeholders in Automat

The Replied Content placeholder is a valuable addition to Desk365’s automation rules. In this help

Getting to know about Desk365’s powerful te

The text editor in Desk365 is incredibly powerful. You can use it when replying to

Import Contacts and Companies to Desk365

Importing contacts and companies into your helpdesk can be a tedious and time-consuming process. However,

Experience Desk365’s mobile responsive apps

The mobile version of Desk365 allows end-users to access the Customer Support Portal and support

Surveys report in Desk365

Customer satisfaction is a critical component of any business. It is crucial to know what

Track time spent on tickets in Desk365

https://www.youtube.com/watch?v=E2_jDXH1Hxw Tracking time spent on tickets is critical for any helpdesk. Desk365 makes it easy

Configuring your Customer Support Portal in D

https://www.youtube.com/watch?v=PIOGQUTTe-E Giving customers fast, and immediate answers will help in improving customer satisfaction and make

Setting up custom roles

https://www.youtube.com/watch?v=CXVSKjZczM8 Roles are used to configure how your support team members can access Desk365. For