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Configure user consent for applications in Az

Microsoft Azure Active Directory (Azure AD) is a cloud-based identity and access management solution that

Access Support Portal within Teams

Desk365 makes it easy for organizations to access their support portal directly within Microsoft Teams.

Checking ticket status in Support Bot

Once a ticket has been submitted, end-users can track its status to see if it

Receive notifications when an agent responds

When a support agent is handling your ticket and sends a reply, you’ll receive an

Adding attachment to a ticket

As an end-user, you can add attachments by clicking on the ‘Add Attachments’ while creating

Customize the Desk365 Teams Support Bot

Desk365 Teams Support Bot is used by your Contacts (customers/users/end-users/employees/ students) to create tickets, check