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Accessing the Support Portal

Author: Anand Raju

A Customer Support Portal is a convenient, web-based online portal where end-users/contacts can create and track support tickets, find solutions in the knowledge base, and search for helpful articles.

The first step that is useful for the end-users/contacts is to access the Support Portal of the organization. Typically, users can access the Support Portal by visiting a specific URL provided by their organization.

For example, the Support Portal URL for your organization might be something like https://kanidesk.desk365.io/support/.

Users should ensure that they have a stable internet connection before attempting to access the portal.

accessing the support portal in Desk365
Require additional assistance? Please reach out to us at help@desk365.io

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