Configuring ticket fields and forms Author: Anand Raju Articles Understanding ticket statuses in Desk365 Customizing ticket statuses in your Desk365 helpdesk Adding custom ticket types in Desk365 Customizing the Create Ticket form in Desk365 Creating custom ticket forms in Desk365 Using Dropdown with Sections field in your ticket form Using Nested Dropdowns in your ticket form Using Read Only Text field in Desk365 How can we help? Name Email Subject Message
