Articles
- Essential functions and actions
- Mastering the reply window
- Getting to know about Desk365’s powerful text editor
- Right-To-Left (RTL) Language Support in Desk365 Helpdesk
- Track time spent on tickets in Desk365
- Maintain a record of ticket related tasks
- Configure ticket properties
- Change due date of tickets in Desk365
- Understanding the Watcher Feature in Desk365
- Draft with AI: Your Ultimate Guide to Faster Ticket Responses
- Real-Time Updates and Collision Detection in Ticketing
- A Comprehensive Guide to Change/Approval Management in Desk365
- Desk365 AI Agent: Quick, Contextual Ticket Responses