The Desk365 Agent Bot helps you collaborate and respond better using the power of Microsoft Teams.
Finding Desk365 in Teams:
Below are the steps to add the Desk365 Agent Bot to your Microsoft Teams instance:
1. Go to Apps on the left of Teams, then search for Desk365.
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2. Select the Desk365 app to open the description window.
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3. Click the Add button.
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Congrats! You have added the Desk365 Agent Bot to your Microsoft Teams instance.
Note: If your don’t have the necessary privileges to add Teams apps, you’ll need to contact your Teams Administrator to add the Agent Bot.
Welcome Message:
When the Desk365 Agent Bot is installed, it sends a welcome message. This message provides a quick introduction for your agents and some commands to get started.
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